- – Conduct interviews to gather medical and lifestyle history from insurance applicants.
- – Schedule tele-interview appointments based on availability of applicants and interviewers.
- – Maintain confidentiality while following up on missing information from applicants.
- Lead complex, multi-stream initiatives across product, business analysis, QA, development, and vendor teams
- Provide end-to-end delivery oversight, including planning, execution, risk management, and reporting
- Bring structure, clarity, and momentum to evolving or loosely defined initiatives
- – Build exceptional customer experiences to drive repeat business and loyalty.
- – Connect customers with the right devices and plans to meet their needs.
- – Achieve sales targets through product knowledge and effective communication.