- – Develop annual event strategy and oversee execution of diverse events.
- – Manage event logistics, including venues, vendors, and on-site experiences.
- – Lead and mentor events team, ensuring alignment with budget and goals.
- – Deliver exceptional guest service through attentive listening and problem-solving.
- – Process customer reservations efficiently while maintaining high quality standards.
- – Collaborate with team members to enhance service delivery and guest satisfaction.
- – Coordinate person-centred transition planning for youth with mobility disabilities.
- – Develop and implement tailored transition plans in collaboration with families.
- – Utilize strong communication and organizational skills to facilitate successful outcomes.