- Own and maintain the CRM end to end: deal stages, contact profiles, interaction logs, pipeline reporting.
- Support the COO in prospecting data centre sites: research power availability, fiber connectivity, land.
- Execute systematic follow-up on every lead, referral, and introduction. Coordinate with Bell's national sales.
- – Manage and execute life science programs to enhance client engagement and success.
- – Collaborate with stakeholders to ensure timely delivery of projects and resources.
- – Develop evaluation metrics to assess program effectiveness and drive improvements.
- – Model exceptional hospitality to enhance guest and team member experiences.
- – Communicate effectively with guests to ensure high satisfaction and loyalty.
- – Oversee front-of-house operations, driving sales and developing team leaders.