- – Serve as primary contact for clients, addressing inquiries and resolving issues.
- – Educate clients on benefits plans, coverage details, and claims procedures.
- – Process enrollments and maintain accurate client records for data integrity.
- – Perform preventative maintenance and repairs on trucks and heavy equipment.
- – Supervise shop operations, ensuring organization, safety, and efficiency.
- – Manage parts inventory and implement fleet tracking software for maintenance.
- – Build exceptional customer experiences to drive loyalty and repeat business.
- – Connect customers with the right devices and plans to meet their needs.
- – Achieve sales targets through product knowledge and effective communication.