- Stay up to date on cybersecurity threats, trends, and vulnerabilities.
- Actively monitor security alerts and events using ArcSight SIEM.
- Participate in incident response lifecycle for cyber threats.
- – Serve as primary contact for clients, addressing inquiries and resolving issues.
- – Educate clients on benefits plans, coverage details, and claims procedures.
- – Process enrollments and maintain accurate client records for data integrity.
- – Prepare and serve a variety of hot and cold beverages to customers.
- – Maintain cleanliness and organization of the coffee station and seating areas.
- – Provide excellent customer service by engaging with clients and addressing needs.