- Lead continuous improvement activities for billing accuracy and compliance
- Support team with conflict resolution related to billing requests
- Establish targets for key metrics and support team to meet billing targets
- – Provide tailored solutions and exceptional experiences to Virgin Plus members.
- – Meet and exceed monthly sales targets through effective communication and listening.
- – Collaborate with team members to adapt to changes and support a fast-paced environment.
- – Lead daily operations, staff supervision, and program management for the Hub.
- – Oversee project timelines, budgets, outcomes, and funder reporting requirements.
- – Build relationships with community partners, funders, and local organizations.