- – Establishes clear expectations and accountability across the organization.
- – Supports staff through change with empathy, transparency, and consistency.
- – Navigates unionized labor relations and ensures compliance with funding requirements.
- – Lead and mentor a diverse team to ensure exceptional guest experiences.
- – Drive sales and manage operational costs through effective planning and analysis.
- – Recruit, train, and coach staff to maintain high standards of operation.
- – Provide professional customer service and manage client inquiries effectively.
- – Dispatch work orders, enter purchase orders, and maintain service records.
- – Assist with invoicing, accounts receivable, and prepare customer reports as needed.