- Install, repair, replace, and maintain cable TV and telecom equipment for residential and business customers.
- Organize daily tasks, contact customers, provide work estimates, and complete telephony projects.
- Verify lines, perform preventive maintenance, handle tools, maintain inventory, and complete reports.
- – Provide administrative support and respond to court-related inquiries from the public.
- – Process and balance court payments, prepare cash reports, and manage deposits.
- – Maintain filing systems and enter data accurately in automated and manual systems.
- – Provide exceptional guest services and maintain a welcoming environment.
- – Observe safety concerns and report incidents accurately to management.
- – Utilize de-escalation techniques to manage tense situations effectively.