- – Conduct cold calls and targeted outreach to biotech and pharma organizations.
- – Qualify leads and identify new opportunities for quantum-enabled EPR instrumentation.
- – Maintain CRM records and manage a structured sales pipeline effectively.
- – Provide technical support via phone and email for web-based platforms.
- – Perform tenant verification services and assist in business development efforts.
- – Monitor website performance using Google Analytics and manage digital marketing.
- – Handle inbound inquiries with patience, clarity, and genuine care for customers.
- – Troubleshoot product issues using structured problem-solving and technical instincts.
- – Build and refine workflows and automations to enhance customer experience at scale.