- – Deliver exceptional guest service through attentive listening and problem-solving.
- – Process customer reservations efficiently while maintaining high quality standards.
- – Collaborate with team members to enhance service delivery and guest satisfaction.
- – Provide exceptional guest services and maintain a welcoming environment.
- – Observe safety concerns and report incidents accurately to management.
- – Utilize de-escalation techniques to manage tense situations effectively.
- 2 years experience in similar role
- University degree or equivalent
- Strong communication skills and customer service