- – Handle inbound inquiries with patience, clarity, and genuine care for customers.
- – Troubleshoot product issues using structured problem-solving and technical instincts.
- – Build and refine workflows and automations to enhance customer experience at scale.
- – Engage customers to identify their tech needs and recommend suitable solutions.
- – Achieve personal sales goals while collaborating with teammates for store success.
- – Utilize exceptional communication skills to enhance customer experience and service.
- – Provide administrative support and respond to court-related inquiries from the public.
- – Process and balance court payments, prepare cash reports, and manage deposits.
- – Maintain filing systems and enter data accurately in automated and manual systems.