- – Serve as primary contact for clients, addressing inquiries and resolving issues.
- – Educate clients on benefits plans, coverage details, and claims procedures.
- – Process enrollments and maintain accurate client records for data integrity.
- – Respond to inquiries and guide applicants through the admissions process.
- – Conduct interviews and manage intake paperwork with a trauma-informed approach.
- – Prepare course documents and maintain accurate records for timely reporting.
- – Coordinate volunteer assignments and ensure smooth market operations each shift.
- – Serve as a resource for volunteers, vendors, and attendees, answering inquiries.
- – Communicate with the Market Manager to adapt operations during changing conditions.