- – Respond to inquiries and guide applicants through the admissions process.
- – Conduct interviews and manage intake paperwork with a trauma-informed approach.
- – Prepare course documents and maintain accurate records for timely reporting.
- – Analyze client usage patterns and financial data consumption trends for insights
- – Investigate data discrepancies and ensure accuracy of financial datasets and APIs
- – Provide technical guidance and translate client challenges into actionable solutions
- – Monitor SIEM alerts and respond to security events in real-time.
- – Resolve internal security tickets and troubleshoot tools like Crowdstrike and Netskope.
- – Collaborate with AI Analyst to enhance automation and improve incident response.