- – Provide in-home respite care, supporting daily living activities and routines.
- – Implement individualized support plans and utilize de-escalation techniques effectively.
- – Engage children in structured activities while ensuring safety and supervision at all times.
- – Build exceptional customer experiences to drive loyalty and repeat business.
- – Connect customers with the right devices and plans to meet their needs.
- – Achieve sales targets through product knowledge and effective communication.
- – Provide staff training and coaching to enhance Youth Care Workers' effectiveness.
- – Develop and implement behavior plans for youth facing challenges and instability.
- – Lead intake services and ensure appropriate referrals to maintain occupancy rates.