- – Analyze customer segments to identify churn risks and develop data-driven solutions.
- – Collaborate with cross-functional teams to execute campaigns that enhance customer loyalty.
- – Manage end-to-end loyalty campaign lifecycle, from analysis to execution and evaluation.
- – Build exceptional customer experiences to drive loyalty and repeat business.
- – Connect customers with the right devices and plans to meet their needs.
- – Achieve sales targets through product knowledge and effective communication.
- – Engage customers to identify their tech needs and recommend suitable solutions.
- – Achieve personal sales goals while contributing to overall team performance.
- – Collaborate with teammates to maintain optimal store operations and presentation.