- – Engage customers to identify their tech needs and recommend suitable solutions.
- – Achieve personal sales goals while contributing to overall team performance.
- – Collaborate with teammates to maintain optimal store operations and presentation.
- – Monitor SIEM alerts and respond to security events in real-time.
- – Resolve internal security tickets and troubleshoot tools like Crowdstrike and Netskope.
- – Collaborate with AI Analyst to enhance automation and improve incident response.
- – Build exceptional customer experiences to drive loyalty and repeat business.
- – Connect customers with the right devices and plans to meet their needs.
- – Achieve sales targets through product knowledge and effective communication.