- – Triage and assess red eye and ocular concerns to ensure timely patient care.
- – Manage low-risk assessment clinics, providing ongoing care for established patients.
- – Document care in EMR and educate patients on treatment and follow-up plans.
- – Oversee incident management process and lead team to swift resolution.
- – Analyze incidents and categorize recurring issues to enhance protocols.
- – Communicate with stakeholders and document troubleshooting steps effectively.
- – Provide tailored solutions and exceptional experiences for our members.
- – Meet and exceed monthly sales targets through effective communication.
- – Collaborate with team members to support a dynamic retail environment.