- – Provide exceptional customer service and support to members at the counter.
- – Process financial transactions accurately, including cash balancing and data entry.
- – Present and cross-sell credit union products to meet members' financial needs.
- – Provide inside sales support for hydraulic and industrial hose products.
- – Assist customers with product inquiries and identify suitable hose solutions.
- – Prepare quotations, process orders, and manage customer procurement systems.
- – Oversee incident management process and lead team to swift resolution.
- – Analyze incidents and categorize recurring issues to enhance protocols.
- – Communicate with stakeholders and document troubleshooting steps effectively.