- – Develop and enhance business operations dashboards and performance reports.
- – Streamline processes by identifying inefficiencies and implementing improvements.
- – Perform data analysis and deliver actionable recommendations for business optimization.
- – Analyze customer segments to identify churn risks and develop data-driven solutions.
- – Collaborate with cross-functional teams to execute campaigns that enhance customer loyalty.
- – Manage end-to-end loyalty campaign lifecycle, from analysis to execution and evaluation.
- – Lead and mentor a team of Energy Analysts, ensuring performance and development.
- – Manage and execute energy consulting projects, monitoring timelines and budgets.
- – Provide technical guidance on energy modeling and sustainability strategies.