Senior Manager, Controls & Oversight

Job Description

What is the opportunity?

In this role, you will act as a strategic business partner & trusted advisor by identifying control and oversight needs to leadership in achieving our goals of managing risk effectively and efficiently. You will lead complex controls focused engagements to drive quality assurance, control enhancements, including remediation of audit findings and mitigation in high-risk operational scopes. In addition, you will establish best practices of the controls & oversight function including developing methodologies to perform the cost/benefit analysis on current controls or proposed controls, and ensure operations has the proper tools to drive control and scale to support the wealth management business, ensuring sustainable controls and processes, providing leadership on the delivery of tools that support sustainable controls and processes.

This position will provide superior analysis and judgement skills to mitigate operational risk and implement controls to appropriately meet external (Client, Regulatory) and internal (RBC enterprise, wealth business) expectations, drive forward the design of effective controls in operational workflows, understanding end-to end process designs, identifying gaps and recommending enhancements for control effectiveness, as well as serve as a point of escalation for control matters related to wealth management operations.

You will work closely with business partners to proactively identify and document operational risks; follow through on identified risks to assess probability of the risk events and potential ramifications; ensure proper actions plans and controls are put in place to mitigate and manage such risks.

What do you need to succeed?

Must Haves

• Experience in financial services, with a strong background in operations, risk management, finance or internal controls.

• In-depth knowledge of wealth management processes, investment products, and Canadian regulatory landscape.

• Experience with leading or interfacing directly with regulators and auditors.

• Proven leadership in building control frameworks and driving cross-functional initiatives.

• Strong analytical, investigative, and communication skills.

• Excellent strategic thinking and understanding of operational processes.

• Excellent collaboration and change leadership skills.

• Demonstrated ability to operate efficiently in a fast-paced and changing environment and meet multiple deadlines.

• Strong organizational skills and ability to prioritize activities to ensure objectives are met.

• Fully proficient with MS Office (Word, Excel, PowerPoint, and Outlook).

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• Opportunities to do challenging work

• Opportunities to take on progressively greater accountabilities

• Access to a variety of job opportunities across business

Job Skills

Adaptability, Business Appraisals, Business Process Design, Decision Making, Effectiveness Measurement, Interpersonal Relationship Management, Long Term Planning, Operational Delivery, Organizational Change Management, Process Management

Additional Job Details

Address:

180 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-04-30

Application Deadline:

2026-05-14

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.