Associate Director, Business Continuity Management

Job Description

What is the Opportunity?

The Associate Director, Business Continuity Management will be responsible for the first line of defense for Corporate Functions in Canada. The Associate Director will oversee and manage the compliance to the BCM Policy and Standards and through timely and informative reporting to the 1st Line BUORMs (Business Unit Operational Risk Management) within the team's scope.

The Associate Director, Business Continuity Management will also be responsible for the management of Operational Resilience Lifecycle for Group Risk Management.

In addition, the Associate Director will assists Group Risk Management (GRM) in identifying and mitigating operational risk and supports the Corporate Functions teams maintain the maximum level of preparedness, confirming to RBC BCM Standards for Incident Management and Business Continuity Planning (BCP).

What will you do?

• Prepare business lines for potential disruption through communication and reporting processes re: Incident Management, Business Continuity and Recovery Strategy within area(s) of responsibility.
• Ensures the compliance activities of BCM are completed on a timely basis including:
  • Business Impact Assessments (BIA) to understand the impact of process failures
  • Business Continuity Plans (BCP) to develop response activities
  • BCM exercises to validate planning assumptions and test controls (including work area recovery, contact exercises and simulations as required)

• Provide analysis and insights on function specific KRIs and KPIs to support management reporting and investigate and resolve deficiencies through the monthly reporting and quarterly continuous monitoring process.
• Manage the delivery and quality of the Operational Resilience Lifecycle for Group Risk Management.
• Partnering with EBCM Centralized team, Regional and Business Line Executive to create, coordinate and maintain a multi-discipline Incident Management Team to provide resilient response to incidents.
• Participate in relevant BCM forums and discussion groups as a representative of the profession as well as the interests of the Corporate Functions' teams.
• Track outstanding audit items or regulatory findings relative to the respective business lines, as they relate to BCM, assuring established timelines are met.

• Point of contact for the Business Line(s) Regional Incident Management Team, maintaining a working relationship/liaison with other Crisis Management Teams.

What do you need to succeed?

Must-have

• University degree, or equivalent, or relevant professional qualification.
• 5+ years Business Continuity Risk Management experience within a financial services environment, conducting risk and control assessment / process reviews, and/or key controls assessments (monitoring/testing), in a combination of knowledge, skill and background in operational risk practices, audit or compliance functions, and/or one or more businesses.
• Professionalism and solutions orientation required to liaise directly with Senior Management with different lines of business.
• Previous experience working in highly regulated business environments.
• Strong communication, interpersonal (verbal and written) and presentation skills.

Nice-to-have

• ABCP (Associate Business Continuity Professional) designation

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation
• Ability to make a difference and lasting impact
• Work in a dynamic, collaborative, progressive, and high-performing team
• Opportunities to take on progressively greater accountabilities

Job Skills

Business Appraisals, Business Process Design, Business Process Improvements, Business Process Modeling, Configuration Management (CM), Crisis Management, Effectiveness Measurement, Implementation, Requirements Analysis, Workflow Analysis

Additional Job Details

Address:

20 KING ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

GROUP RISK MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-04-30

Application Deadline:

2026-05-16

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.