Sales and Service Attendant

Sales and Service Attendant (Admissions)
Department of Tourism, Heritage and Culture
Casual Position
Open Competition
Hopewell Rocks Provincial Park

Interested in making a difference in our province? We encourage you to Choose GNB!

Join us and be part of a team that shares a passion for nature, outdoor activities and enhancing visitor experiences at this beautiful and beloved destination!

Who we are:
We invite you to join to join the Parks NB Team! We have the opportunity to work in some of the most beautiful places that New Brunswick has to offer which provide meaningful and challenging work. Imagine being able to experience the highest tides in the world every day! Trust us, it never gets old!

The Hopewell Rocks Provincial Park is New Brunswick's top attraction. The Hopewell Rocks is located along the coast of the World-Famous Bay of Fundy attracts over 350,000 visitors from around the world every year.

What you will do:
As a member of the Hopewell Rocks team, the successful candidates will be responsible for:

• Selling and verifying admission passes
• Operating the POS cash system and troubleshooting related issues
• Greeting guests and providing them with information on the park and its facilities both in person and on the telephone
• Handling cash and operating payment terminals
• Balancing and reconciling sales and monies
• Preparing deposits and related documents
• Following opening and closing procedures for the admissions kiosks
• Keeping a clean and tidy workspace
• Leading your team as required
• Performing other related tasks as required

Who you are:
You are approachable and helpful, and you enjoy building genuine connections with people while striving to exceed our customers' expectations.

You have the following skills:

• Strong Client Service Orientation with excellent communication skills
• Patient with the ability to stay calm under pressure
• A team player with strong organizational and multitasking skills
• Ability to multi-task
• Comfortable working with a POS system
• Capable of working with minimal supervision and troubleshooting problems independently

Your attitude, skills and interests are just as important as your area of study. We are looking for diverse backgrounds that bring a combination of the following:

Required Competencies:

• Completion of grade 10
• An equivalent combination of education, training and experience may be considered.

Written and spoken competence in English and spoken competence in French is required. Please state your language capability.

Applicants must clearly demonstrate the essential qualifications to be given further consideration. Please ensure that preferred language for assessment is identified on your resume.

Nice to have:

• Possession of a valid Emergency First Aid/CPR certificate
• Experience in the retail industry and/or the tourism industry

Résumés should be in chronological order specifying education and employment in months and years including part-time and full-time employment.

Wage:
$25.67 per hour
Canadian Union of Public and Private Employees, Local 1190 - General Labour & Trades, Part 1

Work environment:

• Office location: Hopewell Rocks Provincial Park
• Working shifts, including evenings, weekends, and holidays
• Working amongst a supportive team in, at times, a fast-paced environment
• We promote a scent-reduced environment

What can GNB offer you?

• Opportunities for career growth, professional development, and training
• Free access to Employee and Family Assistance Program (EFAP) and services

Providing a safe workplace for all. Your health & safety are important to us. GNB has implemented preventative measures across the organization to ensure your health & safety.

How to apply:
We encourage applicants to apply online at www.ere.gnb.ca, by mail at the following address, or by email at [email protected] by May 10, 2026, indicating competition number R18-2026/2027-014. This competition may be used to fill future vacancies at the same level.

Department of Tourism, Heritage and Culture
Human Resource Branch
Marysville Place, 4th floor
P.O. Box 6000, Fredericton, NB E3B 5H1
(506) 453-3115

We thank all those who apply, however, only those selected for further consideration will be contacted.

• Please note that a Criminal Record Check is required prior to appointment

As per the?Civil Service Act, veterans, who demonstrate they are among the most qualified, shall be given preference at the time of appointment.

We are an Equal Opportunity Employer contributing to the creation of a more balanced workforce that reflects the diversity of the province by removing barriers to employment and providing individualized supports to designated equity group members.

The New Brunswick Public Service: Improving the lives of New Brunswickers every day!
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