Healthcare Security Officers - Full Time -SCMH ( St. Clare's Mercy Hospital )

Site Description

St. Clare's Mercy Hospital is a major acute care hospital in St. John's operated by Newfoundland and Labrador Health Services, providing essential services such as emergency care, surgery, and inpatient treatment. It is a fast-paced, high-traffic environment with patients, visitors, and staff on site 24/7. Security at this location focuses on maintaining a safe and controlled environment through monitoring access points, conducting regular patrols, responding to incidents, and supporting hospital staff with safety concerns. Officers must demonstrate strong communication, professionalism, and de-escalation skills while handling sensitive situations and ensuring patient confidentiality at all times.

Position Details:

Position: Full-Time Security Guard

Pay Rate: $19.67/hour

Overtime: After 48 hours

Schedule: Continental Rotation

Posting Date: April 27, 2026

Internal Closing Date: May 30, 2026

External Closing Date: May 30, 2026

Schedule Example:

This position follows a continental rotation schedule with a combination of 8-hour and 12-hour shifts, including days, nights, weekends, and holidays.

Key Responsibilities:

• Conduct regular patrols of hospital grounds, including parking areas, hallways, patient rooms, and entrances/exits.
• Monitor surveillance cameras and alarm systems; report suspicious activity immediately.
• Control access points, ensuring only authorized individuals enter restricted areas.
• Respond to emergencies (medical, fire, security threats) and assist during crises and evacuations.
• Provide customer service by assisting visitors, patients, and staff while ensuring policy compliance.
• De-escalate conflicts and handle tense situations professionally.
• Complete accurate daily reports, including incidents and security concerns.
• Collaborate with hospital staff and law enforcement to maintain safety.
• Enforce hospital policies, including visitor and patient protocols.

Prerequisites:

• Clear Criminal Record and Vulnerable Sector Check
• Valid First Aid & CPR Level C (CSA-approved)
• Tuberculosis (TB) screening
• Proof of full childhood/primary vaccinations
• One adult dose of Tdap (age 18+)
• Tdap booster required every 10 years
• Valid Class 5 Driver's License
• English fluency (oral and written)
• Previous experience in security, law enforcement, or related field preferred
• Use of Force (UOF) and Management of Aggressive Behavior (MOAB) certification required

Applicants without UOF/MOAB may enroll in Paladin's UOF/MOAB training program prior to onboarding to meet position requirements.