Manager PAC

Job Description

What is the opportunity?

A member of Sales Enablement, Manager Proactive Advice Culture (PAC) and Client Advice Experience (CAE) is a PAC Ambassador and Champion, responsible for the delivery and development of PAC and CAE content through onboarding, skill builds, as well as through certification and development program content curation, presentation materials, and enhanced skills training for Insurance Professionals and Leaders across RBCI as well as for external clients throughout the Insurance Industry.

What will you do?

• Design, develop, and deliver training solutions: Create content for onboarding and ongoing training programs, ensure accuracy through stakeholder collaboration, facilitate PAC training (in-person/virtual), and leverage deep expertise in S&D roles within proprietary and non-proprietary distribution channels to tailor effective learning experiences
• Effectively communicate and reinforce National Office and Channel strategic direction and organizational values and how PAC supports initiatives
• Support leaders in meeting PAC Certification Level program goals through collaboration and monitoring reporting and trends
• Ensures that all on-boarding, training, coaching and messaging incorporates the CAE skills and behaviors and PAC tenets
• Facilitate PAC training delivery and curriculum development: Facilitate, train, and present PAC training (in-person/virtual), design learning curriculums aligned with regulatory guidelines (e.g., Fair Treatment of Consumers

What do you need to succeed?

Must-have

• Demonstrated Leadership Model Behaviors: Proven ability to embody and apply core leadership principles in professional settings
• 5+ years of professional experience in the insurance industry, with a strong track record of expertise and impact
• Active LLQP license
• Excellent partnering skills, strong communication and presence to work with key stakeholders, partners and executives across various LOBs
• Proven experience in onboarding and training new employees, coupled with strong organizational awareness and business acumen to drive effective talent integration and strategic alignment
• Experience in delivering in-person and virtual presentations and facilitation
• Strong consulting, project management; critical thinking, problem solving and analytical skills.

Nice-to-have

• Bilingualism (English and French)

What's in it for you?

Whether it's developing new skills, opportunities to innovate and grow, modern and comprehensive benefits, or the flexibility to enjoy the moments that matter, at RBC you have everything you need at your fingertips to build your career and life.

• Working with an award-winning team Awards | RBC Diversity & Inclusion
• A comprehensive Total Rewards package that prioritizes your overall wellbeing, including flexible and modern benefits, competitive compensation and stock options
• Work where you belong as part of a supportive, inclusive team and company that celebrate your unique perspectives, background and experience and want you to bring your whole self to work, every day.
• Leaders who are invested in your success and provide opportunities to learn, to grow and to try new things. Develop new skills, sharpen existing ones and explore paths you never knew existed with a host of learning programs and tools designed to support you in every phase of your career.
• Flexible work arrangements and leaders who support your needs—both personal and professional.
• An opportunity to have real impact on the lives of our clients and the communities you serve.
• RBCI software tools to boost your productivity

Job Skills

Class Facilitation, Coaching Others, Communication, Customer Needs, Effective Presentations, Interpersonal Relationship Management, Long Term Planning, Performance Management (PM), PowerPoint Presentations, Public Presentations, Sales, Sales Activities, Team Management, Training Facilitation, Workshop Facilitation

Additional Job Details

Address:

MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA

City:

Mississauga

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

INSURANCE

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-04-15

Application Deadline:

2026-04-29

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$67,000.00 - $110,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.