Senior Business Analyst

Job Number: J0426-0394 Job Title: Senior Business Analyst Job Category: Information Technology & Innovation (ICT, Support, Systems, Data & Insight) Job Type: Permanent Full Time Work Location: Corporate Number of Positions: 1
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If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.

We are searching for a Senior Business Analyst to join our Project Management and Software Solutions team based in Halifax, Nova Scotia.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you've made a measured difference in the lives of our residents. Additional benefits include:

• Comprehensive health, vision, and dental benefits plan including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately) and travel insurance
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex's Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Operationally focused, this role will work closely with our new service line, Transitional Health.
• Job shadow individuals across multiple roles to understand current work practices related to patient care documentation, covering the full admission-to-discharge process.
• Prepare user stories, conduct patient health record digital system needs analysis, source vendors and software solutions, and present recommendations.
• Design optimal work practices, documentation standards, and workflows to support patient care.
• Lead and implement the selected electronic health record, including change management, training, and user adoption.
• Monitor performance over a defined period.
• Identify opportunities for operational efficiencies and lead projects to address them using Business Analysis tools and methodologies.
• Perform predictive and trend analysis to support strategic planning.
• Act as liaison between clinical, operational, and corporate teams to ensure alignment.
• Maintain clear and up-to-date documentation of requirements, processes, and system configurations for future reference and audits.

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• Undergraduate degree in Business, Technology, Engineering or related field
• Minimum of seven (7) years of relevant business analysis experience
• CBAP (Certified Business Analyst Professional) designation or working towards considered an asset
• PMP or PMP-PBA Certification
• Expert application of business analysis methodologies (BABOK-aligned), including requirements lifecycle management, impact analysis, and benefits realization tracking.
• Ability to translate strategic objectives into executable business and system requirements across multiple initiatives.
• Proficiency in advanced Excel and business intelligence tools to support KPI development, dashboards, and leadership reporting.
• Experience in a healthcare setting would be considered an asset
• Lean Six Sigma Green/Black belt and Agile Certifications would be considered an asset

Great People is a core value at Shannex, grounded in the belief that our team members are the spirit and foundation of our organization. We are committed to equity, diversity, inclusion, and belonging, and to fostering a culture that celebrates individuality and ensures every person is treated with fairness and respect. Here, every team member belongs. With locations across Nova Scotia, New Brunswick, and Ontario, our team members help build communities that support connection, wellbeing, and longevity.

Shannex-owned brands include Allbright Life, Parkland Retirement Living & Lifestyle Residences, Parkland at Home, Faubourg du Mascaret, and Shannex Enhanced Care. In addition, Shannex provides Transitional Health Services in partnership with Nova Scotia Health. For more information, visit shannex.com.

All applications are kept in strict confidentiality.

Only those selected for an interview will be contacted.