Lead Scrum Master/Technical Delivery Lead

Job Description

What is the opportunity?

The Enterprise Client Applications team manages IT applications enabling a comprehensive view of the client across the enterprise. We play a key role in integrating client data into cross-functional journeys, regulatory initiatives and transformation programs. Our goal is to drive delivery excellence and enable strategic transformation to drive RBC's success.

We're seeking a highly skilled Lead IT Scrum Master/Technical Delivery Lead to join our dynamic team and lead multiple Agile squads as we transform this space. As a key member of our diverse and inclusive team, you'll play a critical role in delivering innovative solutions using our Customer Data Management platform and contribute to the delivery of multiple complex enterprise-wide initiatives. This is an exciting opportunity for an experienced Scrum Master to advance their Agile skills, refine and scale the operating model for the team and work with cutting-edge technologies. If you're a motivated and experienced Scrum Master looking to take your career to the next level, we encourage you to apply for this challenging and rewarding role.

What will you do?

• Plan, manage and oversee the delivery of multiple agile workstreams in a data and API rich environment.

• Remove impediments to deliver outcomes and results through proactive management of external dependencies, critical thinking/problem solving, and development of new solutions or approaches to ongoing challenges.

• Navigate and identify shared IT capabilities required by the team in the delivery of its objectives. Facilitate discussion leading to collective decision-making, goal setting and conflict resolution within the team.

• Continuously seek to improve team performance by promoting joint accountability for results and solving productivity issues. Facilitate and engage in technical conversations and data analysis across platforms and multiple levels of influence and encourage the adoption of AI capabilities in problem solving.

• Communicate cross functionally, ensuring transparency of progress and outcomes; Report team progress and accomplishment up and across; Facilitate status updates (including project financials and running concurrent Agile projects under fast-paced work environment), product demos and retrospectives.

• Promote and drive adoption of Agile Methodologies and Agile Mindset (Drive Business Value, Deliver in Iterations, Collaboration)

What do you need to succeed?

Must-have

• Strong IT delivery background: Minimum of 10 years delivering complex IT projects, with a preference for experience in software development or systems analysis. Past hands-on experience in application configuration or software development a plus.

• Proven IT Scrum Master experience: Certified Scrum Master or Agile Practitioner with a strong track record of applying Agile Scrum principles, practices and techniques to drive team success. Experience leading the adoption of practices like Acceptance Test-Driven Development and Continuous testing and SAFe and/or Scaled Agile experience is a plus.

• Strong prioritization and organizational skills: Ability to effectively prioritize own workload, focus on multiple streams of work, and manage competing demands to achieve results.

• Excellent communication and influencing skills: Ability to listen actively, communicate clearly and concisely with confidence, and influence others to achieve common goals.

Nice-to-have

• Product and Domain expertise:

  • Technical expertise with and/or knowledge of IBM MDM or other master data management software

  • Technical expertise with modernization of legacy client data processing applications

• RBC Agile Management Framework expertise: Experience applying the RBC Agile Management Framework

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact

• Work in a dynamic, collaborative, progressive, and high-performing team

• A world-class training program in financial services

• Flexible work/life balance options

• Opportunities to do challenging work

• Opportunities to take on progressively greater accountabilities

• Opportunities to building close relationships with clients

• Access to a variety of job opportunities across business and geographies

Job Skills

Agile Management, Agile Methodology, API Development, Coaching Others, Collaboration, Conflict Management, Cross-Functional Teamwork, Data Management, Financial Management, IBM Master Data Management, IT Planning, Master Data Management (MDM), Problem Solving, Results-Oriented, Scrum, Team Success, Technical Delivery

Additional Job Details

Address:

RBC WATERPARK PLACE, 88 QUEENS QUAY W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-03-13

Application Deadline:

2026-05-01

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.