Associate Director, Transaction Management

Job Description

What is the opportunity?

Lead and direct a team of managers and/or administrators by maintaining an optimal level of operational efficiencies while producing RBC Investor Services' complex reporting requirements for our diverse client base, timely and accurate Custody Financial Reports is the ultimately goal and product offering.

Establish an environment of continuous improvement that assesses workflow, processes and procedures on an ongoing basis, ensuring maximum efficiencies and quality within the departments facilitating a key component in supporting RBC IS' Client Service offering

What will you do?

• Lead and direct all activities associated with our clients current and future needs around financial reporting requirements.

• Working cross functionally to ensure gaps are addressed and closed with innovative solutions.

• Lead Direct in the recommendation and implementation of processes and procedures that will enhance the client service experience and improve efficiencies.

• Establish clear benchmark measure reporting deliverables

• Continuously identify opportunities to enhance our value proposition to clients.

• Define an operating module for reporting to ensure consistency and alignment with client service and operations

• Project manages or actively participates in projects that are aimed at enhancing organizational capabilities ie.accounting, system improvement, processing enhancements

• Manage the accuracy, timeliness and completeness of all processes.

• Establish an environment of continuous improvement that assesses workflow, processes, and procedures on an ongoing basis, ensuring maximum efficiency and quality within the Institutional Client Segment

What do you need to succeed?

Must haves:

• University or post-graduate degree

• 10 -15 years securities industry experience and knowledge of international markets

• Excellent interpersonal skills and networking abilities with clients, industry associations and business leaders

• Knowledge of funds & Trade Operations

• Superior communication and presentation skills

• Ability to lead initiatives, manage cross-functional relationships and provide coaching and mentoring

Nice-to-have:

• AI knowledge and Background

• Project management background/experience

• Technical Skills

What's in it for you?

We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

• A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable.

• Leaders who support your development through coaching and managing opportunities

• Ability to make a difference and lasting impact.

• Work in a dynamic, collaborative, progressive, and high-performing team.

• Flexible work/life balance options.

• Opportunities to do challenging work.

• Opportunities to take on progressively greater accountabilities.

• Access to a variety of job opportunities across business.

Job Skills

Business Process Improvements, Change Management, Coaching Others, Commercial Acumen, Detail-Oriented, Operational Risks, Order Processing, Product Services, Quality Management, Risk Management

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

WEALTH MANAGEMENT

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-03-09

Application Deadline:

2026-03-23

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Compensation for this position (including salary and discretionary/variable payments) will be determined by factors, including but not limited to candidate's experience, skills, registration status, performance, individual goals, market conditions, and business needs.

Pay Range

The expected pay range for this position is:

$90,000.00 - $140,000.00

The pay range provided is for the primary work location referenced in the Additional Job Details section of this job posting. Pay ranges may differ based on location. If the posting lists multiple job locations, a recruiter can confirm availability of the role and the relevant pay rage for the additional locations listed. RBC supports pay transparency and we strive to ensure all pay ranges are competitive, fair, and equitable.

You have the potential to earn RBC's discretionary variable compensation program which gives you an opportunity to increase your total compensation, provided that business meets its performance targets and you meet your individual goals.

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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Expand your limits and create a new future together at RBC. Find out how we use our passion and drive to enhance the well-being of our clients and communities at jobs.rbc.com.

RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.