Senior Manager – QE Transformation Lead (GenAI & DevOps Enabler)

Job Description

What's the Opportunity

We are seeking an exceptional Senior Manager – QE Transformation Lead to drive the evolution from traditional Quality Assurance (QA) to intelligent Quality Engineering (QE) within our Investor Services Technology organization. Lead a strategic transformation initiative combining DevOps practices, advanced automation, and Generative AI to establish new quality standards within a major banking group, top 3 leader in GenAI.

What You Will Do

Strategic & Technical Leadership

• Lead enterprise-wide QE transformation within RBC IS Business technology, transitioning teams from traditional QA to intelligent quality engineering practices

• Leverage scalable automation frameworks and CI/CD integration across complex, mission-critical applications

• Implement Generative AI–driven testing solutions to enhance test coverage, accelerate test creation, reduce defect cycles, and shift-left approach

• Leverage/improve DevOps and testing automation pipelines to enable smarter regression, performance, and exploratory testing

• Establish metrics-driven quality engineering practices aligned with RBC standards and industry best practices

People & Organizational Leadership

• Manage and develop high-performing QE/DevOps automation teams, fostering innovation and continuous learning

• Mentor team members on automation best practices, AI-enabled testing methodologies, and modern SDLC practices

• Drive workforce upskilling initiatives to support transformation to QE and GenAI capabilities

• Align resource planning and vendor coordination to support transformation objectives

• Execute performance management processes with development plans and clear performance reviews

Cross-Functional Collaboration

• Partner with BA, Development, DevOps, GenAI, and Business stakeholders to align QE strategies with delivery goals

• Communicate transformation vision and progress to senior leadership and technical teams

• Lead change management initiatives to support adoption of new tools, frameworks, and methodologies

• Support development of workforce skill sets to achieve strategic transformation goals

• Showcase achievements using KPIs and metrics illustrating progress

What You Need to Succeed

Must-Have Qualifications

• 10+ years of Quality Engineering/Quality Assurance experience, with 4+ years in people management and leading automation teams

• 5+ years of hands-on experience developing and implementing test automation strategies, frameworks, and CI/CD pipeline automation

• 3+ years of proven experience implementing Generative AI solutions to enhance testing (test case generation, defect prediction, intelligent test optimization)

• 5+ years of DevOps and CI/CD/CT automation experience with demonstrated expertise in tools and frameworks

• Proven track record as a thought leader in designing, leveraging and scaling DevOps/automation/QE solutions

• Strong expertise across all facets of testing: test optimization, functional testing, automation frameworks, and quality metrics

• Demonstrated experience managing and developing high-performing teams through organizational change and transformation

• Excellent communication skills with ability to influence across technical and business audiences

• Strong problem-solving abilities with capacity to prioritize complex initiatives in a fast-paced environment

• Deep knowledge of modern methodologies and frameworks (Agile, Scrum, Kanban, SAFe)

• Change management mindset with proven ability to champion innovation and drive adoption

• Hands-on knowledge of programming languages relevant to automation (Java, Python, JavaScript)

• Working knowledge of CI/CD pipelines, infrastructure as code, and DevOps practices

• Understanding of quality metrics, test automation ROI, and measurement frameworks

Nice-to-Have Qualifications

• Experience with Investor Services/Asset Management/Financial industry (Cash and trade transaction processing and recording)

• Vendor management experience

• Bachelor's degree in Computer Science, Computer Engineering, or related technical discipline

• Experience with RBC's technology landscape, systems, or practices

• Exposure to cloud platforms and containerization (Docker, Kubernetes)

Why Join Us

• Lead transformative AI and Quality Engineering initiatives within Canada's largest banking group

• Shape intelligent quality practices across a major financial services organization

• Build and mentor a high-impact team driving enterprise-wide transformation

• Expand technical leadership and GenAI expertise within a world-class technology environment

• Access advanced training, tools, and mentorship from senior technology leaders

• Work in a dynamic, collaborative, progressive team committed to making a difference

• Flexible work/life balance, competitive compensation, bonuses, and comprehensive benefits

#LI-ASPOST

#TechPJ

Job Skills

Agile Methodology, Agile Methodology, AI Adoption, AI Agents, AI Concepts, AI Integration, Application Development, Automation, Change Management, Collaboration, Communication, Critical Thinking, Cross-Functional Teamwork, Cross-Team Collaboration, Decision Making, Detail-Oriented, DevOps, DevOps Engineering, DevOps Toolchain, IT Quality Assurance, Leading Change, Long Term Planning, People Management, Problem Solving, Process Management {+ 6 more}

Additional Job Details

Address:

RBC CENTRE, 155 WELLINGTON ST W:TORONTO

City:

Toronto

Country:

Canada

Work hours/week:

37.5

Employment Type:

Full time

Platform:

TECHNOLOGY AND OPERATIONS

Job Type:

Regular

Pay Type:

Salaried

Posted Date:

2026-03-06

Application Deadline:

2026-03-27

Note: Applications will be accepted until 11:59 PM on the day prior to the application deadline date above

Our Employment Opportunities

At RBC, we are guided by living shared values of Client First, Integrity, Collaboration, Respect and Excellence and winning together as One RBC. We believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.

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RBC is presently inviting candidates to apply for this existing vacancy. Applying to this posting allows you to express your interest in this current career opportunity at RBC. Qualified applicants may be contacted to review their resume in more detail.