Administrative Support Coordinator

Job Title: Administrative Support Coordinator

Shift: Monday to Friday, 7:30am - 4:00pm

Annual Salary: $50,000.00 - $55,000.00 (based on experience)

Location: Burlington, Ontario

Job Type: Permanent Hire, in-office

We are seeking a detail-oriented and proactive Administrative Coordinator to assist with customer order follow-up, internal coordination, data management, and customer service support. This entry-level role is ideal for someone organized, communicative, and eager to grow. Responsibilities will evolve based on the selected candidate's strengths and capabilities.

Responsibilities:

• Track and follow up on customer orders, including shipment status and delivery confirmation.
• Communicate order updates and resolve issues with customers, vendors, and internal teams via email, Microsoft Teams, or phone.
• Perform accurate data entry of customer orders, delivery and tracking details, and maintain order/customer records.
• Provide timely support to customers regarding order status and general inquiries.
• Assist in resolving customer concerns in a professional manner.
• Complete basic reporting and data analysis.
• Other administrative or customer service duties as assigned.

Qualifications:

• Minimum one year of experience in a similar administrative, clerical, or customer service role within an office environment.
• Excellent written and verbal communication skills.
• Proficiency in Microsoft Office (especially Outlook, Excel, and Teams).
• Strong attention to detail and accuracy.
• Ability to multitask and prioritize in a fast-paced environment.

Advantage Personnel is proudly a Canadian owned and operated staffing organization operating since 1986. We are an equal opportunity provider of work opportunities and strive to be an inclusive partner in our local business communities. Should you require an accommodation during the onboarding process, please make the request to your local office contact at the onset of the process. We will ensure that all requests for accommodation will be considered in a fair and objective manner that will ensure applicants are treated with respect and dignity.

We acknowledge that software used in our recruitment and selection process may have Artificial Intelligence components built in but confirm that all work assignment decisions are made by our expertly trained staff. The position advertised here is for an upcoming vacancy and to add candidates to our pipeline for future opportunities.