Wireless Lab Technician

Wireless Lab Technician

Designated office:

Eastlink

6080 Young Street

Halifax, NS

This position is:

On-site - working all 5 days per week in the Office

Eastlink is a family owned, entrepreneurial and innovative company headquartered in Halifax, Nova Scotia. We take great pride in being a leader in delivering creative competitive, customer focused telecommunications solutions, and connecting our customers to the things and people that matter most. Serving a customer base across seven provinces, our advanced solutions include Internet, Mobile, TV, Telephone, Security and Automation, Data Communications, and exclusive locally produced programming on Eastlink Community TV.

We embrace diversity, inclusion, equity, and accessibility throughout all levels of the organization and encourage members of equity groups to self-identify during the application process.

Reporting to the Manager, Device and SIM’s, the Wireless Lab Technician will be responsible for executing test cases for a variety of wireless devices and accessories, both in the lab and in the field, using various logging and diagnostic tools. You will troubleshoot and debug technical issues that arise and communicate these issues to the appropriate key stakeholder group.

Key responsibilities:

• Conducting test suites developed to validate a device’s compliance to requirements as determined by Eastlink.
• Monitoring ongoing performance of specific devices.
• Generating reports on specific device performance.
• Completing and maintaining necessary test documentation.
• Identifying gaps in testing and documenting accordingly.
• Maintaining lab and test equipment.
• Identifying opportunities to enhance automation and productivity in the execution of test cases.

Qualifications:

• 2+ years of experience in a testing role.
• Diploma in Electronics or Computer Technology or have an equivalent level of experience.
• Understanding of LTE and VoLTE protocols.
• Experience in a mobile testing environment.
• Experience in decoding and understanding call flows in a mobile network.
• Experience with Unix-like operating systems and scripting languages an asset.
• Basic database experience and scripting experience an asset.
• Experience with software test automation tools.
• Excellent written and verbal communication skills include writing instruction manuals and other forms of technical writing.
• Must be a self-starter, motivated, detail oriented, and have the ability to work collaboratively with others.
• Experience with defect management software an asset.
• Knowledge of a variety of programming languages (e.g. C++, Java, Python).
• Strong computer skills in MS Office including Excel.

Why Choose Eastlink?

Eastlink operates in a culture of continuous improvement through listening, learning, and adapting, which enables us to respond quickly to the evolving needs of both employees and customers. We recognize that our truly greatest competitive edge is our people and that delivering a great customer experience begins with a great employee experience. Our philosophy of developing and training our team “on the ground” not only helps to create a strong onboarding experience but also readies employees for future growth opportunities within the organization.

Get your career started with us and stay with us, your journey begins here!