Needs Assessor

SOCIAL DEVELOPMENT

NEEDS ASSESSOR (Classification: Human Resource Development Officer 2)

OPEN COMPETITION

Southeast Zone

The Department of Social Development is seeking an individual to join the Social Assistance Program Delivery Branch for an existing position in the Moncton office and to establish an inventory of qualified candidates to fill future term as well as part-time and full-time permanent vacancies as Needs Assessors or Case Managers within the Southeast Zone (Moncton, Richibucto, Shediac, Sackville).

As a member of the Needs Assessment team, major duties can include:

• Assessing the needs of applicants for Social Development programs
• Determining the eligible level of government assistance and financial support
• Referring applicants and clients to appropriate services
• Assessing and verifying applicant eligibility for financial assistance
• Documenting and updating client files
• Other related duties as assigned

For future opportunities, as a member of the Career Development Opportunities Case Management team, the successful candidates will be responsible for performing professional, administrative, and counselling duties in support of Social Development programs. Key responsibilities may include:

• Evaluating individual needs
• Developing and implementing action plans in collaboration with participants
• Authorizing and issuing financial assistance
• Connecting individuals with appropriate community resources
• Determining eligibility for financial support
• Maintaining accurate client records
• Other related duties as assigned

ESSENTIAL QUALIFICATIONS:

Graduation from University at the bachelor level with a degree in a related discipline.

Written and spoken competence in English and French is required for the current opportunity. Future opportunities may be available in English only. Please state your language capability.

Applicants must clearly demonstrate the essential qualifications to be given further consideration. Please ensure that preferred language for assessment is identified on your resume.

ASSET QUALIFICATIONS:

Preference may be given to candidates that demonstrate experience in one or more of the following asset qualifications:

• Experience in Case Management
• Experience in Counselling
• Knowledge of NB Case or NB Families

Subject to the response to this competition, candidates may be required to demonstrate on their application one or more of the asset qualifications in addition to the essential qualifications in order to be given further consideration.

Operational requirements:

Applicants must have a valid driver's license to be able to transport themselves for work purposes. Travel within the region and some travel within the province is required to do home visits.

BEHAVIOURAL COMPETENCIES:

The successful candidate will possess the following behavioural competencies:

• Client Service Orientation
• Effective Interactive Communication
• Flexibility
• Commitment to Learning
• Analytical Thinking/Judgement
• Teamwork and Cooperation

TECHNICAL COMPETENCIES:

The successful candidate will possess the following technical competencies:

• Ability to Use Office Technology, Software and Applications
• Planning and Organizing Skills
• Written Communication

Résumés should be in chronological order specifying education and employment in months and years including part-time and full-time employment.

Salary: $72,124 to $88,452 per annum

We encourage applicants to apply on-line or by mail at the following address by March 6, 2026, indicating competition number: R76-2025-26-86.

This competition may be used to fill future vacancies at the same level.

Social Development Human Resource Services
4th floor, 551 King Street
Fredericton, NB E3B 1E7
Telephone: (506) 462-5096
E-mail: [email protected]

We thank all those who apply however only those selected for further consideration will be contacted.

As per the Civil Service Act, candidates registered with the Equal Employment Opportunity Program and veterans, who demonstrate they are among the most qualified, shall be given preference at the time of appointment.

We promote a scent-reduced environment. We are an Equal Opportunity Employer.

The New Brunswick Public Service: Improving the lives of New Brunswickers every day!