Team Leader, Drug Administration & Pharmacy Relationship Management

Position Type:
Permanent

If you're looking for a fulfilling career that can make a real difference in your life, and the lives of others, you've come to the right place.

As a national health solutions partner, we put people first in everything we do - and that begins with our team of 8,000+ professionals who bring a cross-section of diverse life experiences and career expertise to Medavie. By collaborating and innovating together, our employees are creating industry-leading solutions in insurance, primary care and emergency medical services that impact millions of lives in Canada each year.

Our mission is to improve the wellbeing of Canadians so that every life can be lived to the fullest - and it's reflected in our award-winning culture. We celebrate individuality and value the diverse perspectives and skills our employees contribute. We go beyond providing competitive pay and comprehensive benefits to offer opportunities for personal and professional growth, flexible work options, meaningful experiences, and supportive leadership. Medavie is where employees can be their best selves, feel they belong, and achieve their full potential. Be part of it by applying for a position with us today.

The opportunity

As the Team Leader, Drug Administration & Pharmacy Relationship Management, you will lead the Drug Administration and Pharmacy Relationship team. You will oversee daily operations and support national negotiation strategies. You will work closely with internal teams and external partners to ensure smooth operations, strong service delivery, client satisfaction, and effective pharmacy relationships across Canada.

Key Responsibilities

• Lead and oversee the operationalization of drug formularies, price files, policies and procedures, ensuring accurate implementation of public and private drug benefit plans.
• Coach, mentor, and develop a diverse team, overseeing performance, growth, and operational excellence.
• Develop and execute the national Pharmacy Provider strategy, including negotiating pharmacy agreements and supporting POS implementation.
• Strengthen relationships with pharmacies, vendors, and key industry stakeholders across Canada.
• Support PBM (Pharmacy Benefit Manager) strategic initiatives, contributing to process improvements and optimization opportunities.

Qualifications

• Bachelor's degree in healthcare, business, or a related field.
• Experience in pharmacy, pharmaceutical, or clinical environments considered an asset.
• 5-7 years of management experience in operational environments.
• Deep knowledge of pharmacy or drug benefits management.
• Experience in group insurance or the insurance industry is an asset.

Key Skills & Competencies

• Ability to build effective relationships with both internal and external stakeholders
• Strong skills in organization, prioritization, communication, and negotiation.
• Strong business and financial acumen.
• Proven ability to develop and execute strategic plans and roadmaps.
• Experience motivating and engaging high?performing teams.
• Knowledge of pharmacy?based systems (POS) and provincial drug plans is an asset.
• Bilingualism (French and English) is required to meet business needs.

Expected Leadership Capabilities

As a team leader within the Drug Administration and Pharmacy Relationship Management team, you demonstrate essential strengths that support your team's performance:

• Planning and Prioritization: You set priorities, align timelines, and ensure effective execution.
• Execution: You deliver results and maintain a high level of accountability.
• Change Agility: You confidently guide your team through change.
• Engaging Communication: You communicate openly and listen actively.

What's in it for you?

• A purpose-driven organization committed to improving the well?being of Canadians.
• Comprehensive health and dental plan that is 100% employer paid effective your first day including wellness benefits, health resources and fitness center discounts.
• A hybrid work environment that supports flexibility and work?life balance.
• Professional development opportunities, leadership programs, and ongoing learning.
• A collaborative culture where your voice matters and your ideas drive improvement.
• Opportunities to make a national impact by influencing drug management strategy and client experience.

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Salary Range: $99,177.00 to $121,217.00 (CAD)

This posting is for a newly created position within our organization.

The Base Pay range may vary depending on the successful candidate or other relevant job-related factors such as knowledge, skills, qualifications, experience and education/training. In addition to Base Pay, eligible Medavie employees may participate in various performance-based incentive programs. Payments under these programs are discretionary and subject to both individual and organizational results.

We believe our employees should reflect the communities we serve and welcome applications from candidates of all backgrounds. To provide the best experience possible, we will support you with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team of your needs. We are committed to making sure recruitment, retention, advancement, and compensation are fair and accessible while following all relevant human rights and privacy laws . We appreciate everyone who has shown interest in this position. Only those selected for an interview will be contacted.

Our recruitment process may involve automated tools, including AI, to assist in screening applications.

If you experience any technical issues throughout the application process, please email: [email protected] .