Client Services Assistant (PSW)

Job Number: J0126-0946 Job Title: Client Services Assistant (PSW) Job Category: Continuing Care & Support (CCA, PSW, Support Worker, Caregiver) Job Type: Permanent Part Time Date Posted: January 27, 2026 Closing Date: February 26, 2026 Work Location: Parkland in the Valley Schedule: Rotational Number of Positions: 1
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If you take pride in being compassionate, honest, professional, and safe, consider an exciting and rewarding career at Shannex. Our communities offer more than a place to work – they welcome and celebrate Great People who inspire meaningful connections while Leading the Way to Better Living™.

We are searching for a Part-Time (0.7 FTE) Client Services Assistant (PSW) to join our Parkland in the Valley - Concorde Hall team based in Quispamsis, New Brunswick.

Meaningful Benefits

You will be surrounded by supportive and talented team members who make our communities great places to live, work and visit. As an established and respected organization in the healthcare sector, Shannex offers opportunities for growth, development and advancement. And at the end of every day, you will know you've made a measured difference in the lives of our residents. Additional benefits include:

• Approximate hourly wage: $21.36
• Comprehensive health, vision, and dental benefits plan (eligible immediately upon hire) including an Employee and Family Assistance Program
• Life, travel, and other insurances
• Access to virtual healthcare 24/7 for FREE through the group health benefit plan
• RRSP program (5% employer matching)
• Vacation accrual (begins immediately)
• Free onsite parking
• Access to thousands of perks vendors and discounts through our WorkPerks program, including excellent discounts for apparel, restaurants, technology, fitness, travel, and tickets to some of your favorite sports and entertainment events
• Access to continuing education and training through Shannex's Centre of Excellence
• Opportunities to be part of sector innovation and continuous improvement initiatives
• Recognition and Rewards for service excellence and safety

About the Opportunity

• Assists residents with hygiene and daily living activities, such as: bathing, dressing, oral care, skin care, meals, and mobilizing according to the work assignment;
• Assists in the provision of social, spiritual, and intellectual activities for residents;
• Cleans resident rooms, server and household common areas;
• Administers resident medications as assigned under the direction of the Resident Services Coordinator/Manager and in accordance with Physician orders following all medication management policies and guidelines;
• Completing all duties in a way which is consistent with Shannex's Philosophy of Service: Your life. Your choice. Your Home;
• Communicates and reports relevant information regarding resident care or safety to Supervisor;

About You

In addition to placing high value on continuous improvement, collaboration and accountability, you bring:

• A valid Personal Support Worker diploma, certificate, or equivalent (Must be enrolled in a program if not already obtained);
• A valid CPR & First Aid Certification (required);
• Ability to provide a clear criminal record with vulnerable sector screening upon hire;
• Advanced proficiency in the English language is required, proficiency in French considered an asset
• Alzheimer's and Dementia Care course considered an asset;
• Previous working experience with elderly in long-term care or a senior living environment an asset;
• A passion for the healthcare sector and/or ensuring seniors have access to quality accommodations, services and care
  

About Us

Shannex is a family-owned organization with a vision of Better Living for every stage of life. Since 1988, Shannex has grown from a single nursing home in Cape Breton to a trusted partner across healthcare, hospitality and lifestyle sectors. With locations in Nova Scotia, New Brunswick and Ontario, Shannex continues to build communities designed for connection, wellbeing and longevity. Shannex-owned brands include Allbright Life, Parkland Retirement Living & Lifestyle Residences, Parkland at Home, Faubourg du Mascaret, and Shannex Enhanced Care. Shannex also provides Transitional Health services, in partnership with Nova Scotia Health. For more information, visit shannex.com.

Apply today to join the Shannex team of Great People!

Great People is a core value at Shannex, grounded in the belief that our team members are the spirit and foundation of our organization. We are committed to equity, diversity, inclusion, and belonging, and to fostering a culture that celebrates individuality and ensures every person is treated with fairness and respect. Here, every team member belongs. With locations across Nova Scotia, New Brunswick, and Ontario, our team members help build communities that support connection, wellbeing, and longevity.

Shannex-owned brands include Allbright Life, Parkland Retirement Living & Lifestyle Residences, Parkland at Home, Faubourg du Mascaret, and Shannex Enhanced Care. In addition, Shannex provides Transitional Health Services in partnership with Nova Scotia Health. For more information, visit shannex.com.

All applications are kept in strict confidentiality.

Only those selected for an interview will be contacted.

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