Senior Systems Analyst

Service New Brunswick's Technology Services Division is seeking to create a list of qualified candidates to fill current and future Senior System Analyst roles. The SNB Technology Services Division provides technology services to all Government of New Brunswick departments and Regional Health Authorities. With over 800 employees, we form one of the largest IT employers in the province with office locations in most cities and regions. We are mandated to deliver an extensive range of IT Services across various information technology disciplines. Members of our team have the opportunity drive innovation and excellence across government using technology.

The Government of New Brunswick (GNB) is committed to transforming how it manages its operational business units and finances. GNB's goal is to modernize its business processes through the implementation and operation of an Oracle Enterprise Resource Planning (ERP) Cloud Software as a Service (SaaS) solution over the next 10+ years. The Senior System Analysts will play a role in the efficient and effective delivery of technology and business solutions needed to meet GNB's evolving business requirements and improvement of processes. This position is part of a multi-disciplinary and highly skilled DEV/OPS team assigned to creating and supporting innovative strategies to help transform GNB service delivery through the ERP Cloud platform.

What We Offer

Working at Service New Brunswick is more than just a job — it's an opportunity to build a meaningful career. Guided by our vision of "Excellence in Service Delivery", our teams provide high-quality, innovative public services for customers with a focus on value for all New Brunswickers.
Known for our people-oriented workplace culture, we foster an environment where innovation, inclusivity, and teamwork are celebrated. We are proud to be recognized as one of Atlantic Canada's Top Employers for 2025!

At SNB, our people are at the heart of everything we do. We are:

• Human-Centered: We prioritize well-being and flexibility for our employees.
• Driven by Growth: We invest in your professional development and career advancement.
• Celebrating Excellence: We recognize and reward outstanding contributions, big and small.
• United by Purpose: Every project you work on makes a real difference for New Brunswickers.
• Empowered to Decide: We trust our teams to make decisions and innovate boldly.

With offices and locations in most New Brunswick cities and a wide variety of positions and job roles, SNB offers unmatched opportunities for growth and impact, including an employee recognition program, a mentoring program, training & development opportunities, employee townhalls and ongoing leadership development.

SNB also offers a comprehensive employee benefits package.

Who are you?

• You are client-centric and passionate about delivering exceptional service
• You demonstrate initiative and are adaptable, organized and solution-oriented
• You are self-motivated with strong teamwork skills
• You are an effective communicator and collaborator
• You have strong problem solving and analytical skills
• You have knowledge of best practices to guide your efforts to deliver high-quality solutions

What will you be doing?

The Senior System Analyst's responsibilities will include but are not limited to:

• Developing IT solutions that meet client's business requirements and goals, while adhering to standards and best practices and maintaining information integrity across all solutions deployed within the Oracle Fusion environment(s).
• Providing operational support functions tied to client application enhancements and/or ERP SaaS Platform advancements.
• Developing reports leveraging Oracle Fusion Transaction Business intelligence (OBTI) and Oracle Fusion Financial Reporting Studio (FRS) toolsets.
• Interacting with various stakeholders (Business Owners, Technology Services Branches, Oracle etc.) to collect and understand client and technical requirements.
• Conducting preventative maintenance, which includes changes to the ERP Platform and client applications that would improve system performance or application usability.
• Collaborating with other teams (Integration, Infrastructure, etc.) within Technology Services to investigate and ensure implementation of effective solutions.
• Providing technical expertise and mentoring in all aspects of application development, maintenance, and support
• Providing technical expertise and mentoring with regards to standards and processes for deliverables
• Ensuring application design/development, maintenance and support activities adhere to policies, standards, processes, and procedures
• Multi-tasking in a fast-paced environment with multiple priorities, projects, and deadlines, and any other related duties as assigned
• Working with business analysts, technical teams and business units to review business needs, recommend and develop solutions to address their requirements
• Contributing to defining, documenting and improving on issue, change, and risk management processes

ESSENTIAL QUALIFICATIONS:

A university degree in Computer Science or a related field and a minimum of five (5) years related experience in system development and support OR a two (2) year college diploma in Information Technology with a minimum of seven (7) years Information Management or Information Technology (IM/IT) experience. Subject to the response to this competition, an equivalent combination of education, training and experience may be considered.

Written and spoken competence in English and French is required for some positions. Other positions will require written and spoken competence in English only.

Please state your language capability on your application and ensure that preferred language for assessment is clearly identified.

Applicants must clearly demonstrate the essential qualifications to be given further consideration.

ASSET QUALIFICATIONS: Preference may be given to candidates who demonstrate they have training or experience in one or more of the following areas:

• Experience with Oracle Fusion Cloud in areas such as Human Resources, Procurement or Finance
• Experience with Oracle Cloud Enterprise Performance Management (EPM)
• Experience with Oracle Maintenance Cloud (OMC)
• Experience with SaaS or PaaS solutions or technologies
• Experience with a large Enterprise Resource Planning Solution in areas such as Human Resources, Procurement or Finance
• Experience with SQL, Oracle PL/SQL
• Experience with planning and managing software releases
• Experience in assessing the impacts and risks of customization and configuration to support long term system and business process sustainability within a SaaS application.
• Knowledgeable in Data Conversion/Migrations, Inbound/Outbound interfaces, and Reports with 3rd party applications.

Subject to the response to this competition, candidates may be required to demonstrate on their application one or more of the asset qualifications in addition to the essential qualifications in order to be given further consideration.

OPERATIONAL REQUIREMENTS:

• Some weekday evening and weekend work hours may be required on occasion.
• Some travel throughout the province may be required, and you must possess a valid driver's license.
• Candidates will be required to undergo Criminal History Clearance prior to appointment.

BEHAVIOURAL COMPETENCIES: The successful candidate will possess the following behavioral competencies:

• Client Service Orientation
• Results Orientation
• Teamwork and Cooperation
• Relationship / Network Building
• Strategic Thinking
• Creative Thinking/Innovation

TECHNICAL COMPETENCIES: The successful candidate will possess the following technical competencies:

• Consulting Skills
• Specialized Subject Matter Expertise and Knowledge
• Planning and Organizing Skills

Resumes should be in chronological order specifying education and employment in months and years including part-time and full-time employment.

Salary: $ 66,924- $ 93,470 annually – Pay Band 5 - Management and Non-Union Pay Plan

We strongly encourage you to submit your application via the online portal, by using the "Apply Online" button, to increase the efficiency and maintain a consistent candidate experience. Please ensure your application is complete by February 4, 2026 and indicate competition number R85-2025/26-781. In the unlikely event that you experience technical difficulties or are unable to complete your application online, contact People and Culture.

This competition may be used to fill future vacancies at the same level.

We thank all those who apply however only those selected for further consideration will be contacted.

Candidates registered with the Equal Employment Opportunity Program and veterans, who demonstrate they are among the most qualified, shall be given preference at the time of appointment.