Saint John Quality Patient Safety Consultant (N-B) PCN 1252639

This is the life-changing opportunity you've been looking for.

Horizon Health Network in beautiful New Brunswick is looking for a Quality Patient Safety Consultant to join our team!

Horizon Health Network (Horizon) is seeking a collaborative and results orientated individual to join our team as a Quality and Patient Safety Consultant. The ideal candidate will have experience in leading teams in quality improvement and possesses excellent facilitation, communication and interpersonal abilities.

This is the life-changing opportunity you've been looking for.

Why you should work here

Working for Horizon gives you a career that provides an east coast lifestyle and the chance to make a big difference in the lives of New Brunswickers.

This position comes with competitive salary, paid time off, sick benefits, employer paid contributions into our government pension plan and a remote work policy.

Horizon is committed to enhancing our diverse and inclusive environment for our employees and patients. We believe in a healthcare system that equally supports all people regardless of race, ethnicity, national origin, social background, religion, gender identity or expression, age, disability, or sexual orientation. An environment based on a commitment to diversity and inclusion supports our goal of safe and quality patient care.

Who you are

You have a worked a minimum of 3 to 5 years in quality improvement, patient safety or healthcare operations and have experience in leading quality improvement projects and facilitating multidisciplinary teams. You have a knowledge of Accreditation Canada standard, critical incident analysis and LEAN Six Sigma process improvement tools.

Qualifications

Education:

• Bachelor's degree in a healthcare-related discipline required.
• Certification in Quality Improvement and Patient Safety (e.g., Lean Six Sigma, CPSO) is an asset.

Skills and Competencies:

• Strong analytical and problem-solving skills.
• Excellent facilitation, communication, and interpersonal abilities.
• Proficiency in data analysis and visualization tools (e.g., Excel, Power BI).
• Ability to manage multiple priorities in a dynamic healthcare environment.

What you will do

The Quality & Patient Safety Consultant supports the organization's commitment to delivering safe, high-quality, patient-centered care. This role provides expertise in quality improvement (QI) and safe patient care, by partnering with clinical and operational leaders to identify opportunities, analyze performance data, and facilitate improvement initiatives. Operating from a regional perspective, consultants lead and support the development, implementation, and evaluation of initiatives that promote a culture of safety, reliability, and continuous learning across all care settings. Consultants are responsible for assisting with and implementing quality and patient safety practices and initiatives within their assigned geographic area

Key Responsibilities

Quality and Patient Safety (QPS)Consultants lead Horizon's healthcare teams to integrate and sustain a culture of continuous quality improvement and safe patient care.

• Champion the development and sustainability of a strong [organizational] quality, patient safety culture by leveraging professional knowledge, quality improvement expertise, and leadership to influence safe practices, empower teams, and foster continuous learning across all levels of the organization.

Quality Improvement and Performance Measurement

• Facilitate and lead quality improvement projects using recognized QI methodologies (e.g., PDSA, Lean Six Sigma).
• Analyze and interpret performance data to identify trends, gaps, and improvement opportunities.
• Support teams in developing performance indicators, dashboards, and audit tools.

Patient Safety

• Promote and advance a culture of patient safety and just culture.
• Facilitate patient safety event reviews, including root cause analysis (RCA), failure mode and effects analysis (FMEA), and proactive risk assessments.
• Monitor and evaluate the effectiveness of organizational and local facility patient safety initiatives.

Education and Capacity Building

• Deliver education and orientation related to quality, safety, and continuous improvement principles.
• Educate and support teams in QI and patient safety tools, frameworks, and best practices.
• Support the dissemination of lessons learned and safe, quality patient care practices across programs, departments and sites.

Accreditation and Compliance

• Support teams in preparing for accreditation and regulatory reviews.
• Act as key stakeholders in policy and procedure reviews to ensure alignment with standards and patient safety best practices.
• Monitor compliance with safety and quality standards and facilitate continuous readiness activities.

Collaboration and Communication

• Build strong partnerships with clinical, operational, and administrative teams.
• Facilitate multidisciplinary meetings and working groups to address identified quality and safety issues.
• Prepare reports, presentations, and summaries for committees, leadership, and governing bodies.

This position supports regional programs/departments, which involves collaboration with programs, departments, and healthcare sites across Horizon. The Consultant will also provide targeted support to Saint John area teams, which may involve on-site presence for education, facilitation, or evaluation as needed.

Travel within the region is expected to support regional specific initiatives A valid driver's license and access to reliable transportation are required.

Interested? Apply Today!

To learn more, visit MyHorizonCareer.ca/management-business-professionals/

About Horizon's Recruitment Process

We thank all applicant who apply; however, only those selected for further consideration will be contacted. All interested applicants are encouraged to apply as an equivalent combination of education, training and experience may be considered.

Horizon's recruitment screening process may include language proficiency testing, clerical testing and/or behavioral assessment. If you are selected for testing, you will be contacted via the email address provided on your application. The official results will be shared with the candidate, Human Resources and the requesting manager electronically and language results will be placed on the personnel file for Horizon's hiring purposes.

Diversity Statement

Horizon is committed to enhancing our diverse and inclusive environment for our employees and patients. We believe in a healthcare system that equally supports all people regardless of race, ethnicity, national origin, social background, religion, gender identity or expression, age, disability, or sexual orientation. An environment based on a commitment to diversity and inclusion supports our goal of safe and quality patient care.