Director, EMP Operations
Job Details:
Position Type:
Permanent
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Closing date:
2025-12-01
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Medavie Health Services New Brunswick (MHSNB) is the subsidiary of Medavie Health Services responsible for the optimal operation and management of EM/ANB, an integrated organization specializing in the delivery of primary health care services with the goal of facilitating access to quality care so that patients can achieve better health outcomes. MHSNB is fortunate to be able to count on the expertise of its employees who work passionately to build a healthier province.
Our company is currently looking for new team members to support its mission of providing excellence in emergency and community care within our various programs, namely Ambulance New Brunswick, the Extra-Mural Program and NB Health Link. Each advocates for a highly coordinated, quality service offering guided by a goal of continuous improvement across primary health care.
Medavie Health Services is part of Medavie, a health services organization. Together with Medavie Blue Cross, we are committed to providing innovative solutions that will improve the health of all Canadians.
As a not-for-profit organization, Medavie is proud to commit an annual social dividend to the Medavie Health Foundation to support programs and initiatives aimed at addressing some of our country's most pressing physical and mental health care challenges.
We are looking for a Director, EMP Operations.
As our new Director, EMP Operations , reporting to the Vice President, Extra-Mural Program Operations of Medavie Health Services New Brunswick, you will be responsible to oversee the EMP Enhanced Clinical Services in Special Care Homes service, the Mobile x-ray services, the EMP Care Coordination Center and the Care Coordination of complex cases in school service. You will supervise the programs encouraging teamwork and motivating staff to achieve the goals and objectives associated with the shift to ambulatory care and the needs of the communities served ensuring expected outcomes are reached. Your primary focus will be developing, implementing and maintain a provincial home healthcare and services program in cooperation with various first-line providers, departments and partners.
You will also ensure tools are in place to support managers throughout the operations while also being responsible for developing, introducing and maintaining a standardized performance and quality management system. You will assess the efficient use of human resources in order to improve the performance of the Extra-Mural Program preparing growth projections to meet the changing needs of the population served.
Of key importance, is your ability to establish working relationships with internal and external partners to ensure the delivery of services is coordinated through the continuum of care, at all times. You will ensure the collaboration, innovation and integration with partners and community agencies in terms of services provided for the populations.
As an employee of MHSNB, we are accountable to our patients and coworkers by participating in and supporting all safety related initiatives, as well as acting in a manner that fosters a culture that focuses on patient safety and a safe workplace.
The very best in this role will be:
- Strategic - you think in terms of options, strategies, and results. You're able to provide the big, visionary picture, and then do all the necessary tactical work to achieve that vision.
- Organized - you can manage multiple competing priorities, and you have the tactical mind and skill set to make complex plans a reality.
- Motivated - you're passionate about our purpose, and are always looking for ways to make a difference. You have a track record of excellence, and are driven to succeed.
- Creative - you envision creative solutions to complex problems, and know how to make big ideas a reality. You understand the challenges we face as an organization, and seek unique solutions to those challenges.
- Ethics - you are a leader who models a high standard of ethics, is honest and fair in all dealings.
Qualifications
- Proven leadership experience;
- Experience in the delivery and management of home health care services who understands the New Brunswick landscape;
- Demonstrated experience in a geographically dispersed, complex, multi program/service environment including multi-unionized environments;
- Demonstrated ability to effectively lead in times of significant change;
- Specialized knowledge in business development planning and project management;
- Member in good standing of your licensure association; and
- Post-secondary education in the health sciences field, related field or approved equivalent combination of education and experience with preference to post-secondary studies in business.
Bilingualism is an asset for this position. Travel will be required.
If you are interested in working with a dynamic team of professionals and possess the necessary qualifications, please apply now.
We would like to thank all candidates for expressing interest. Please note only those selected for interviews will be contacted.
Medavie Health Services New Brunswick is committed to the principle of equal opportunity in its employment practices and to providing an environment free from discrimination and harassment for all employees.
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