Here are a few ways you will make a difference:

• Monitoring workloads and file management to ensure an equitable distribution of work and timely execution of functions.
• Providing ongoing support to staff by assisting with workload in times of staff shortages or higher than usual claims volumes.
• Monitoring performance in accordance with the WSCCs Competency and Performance Management model and perform yearly performance assessments and ongoing reviews.
• Supporting and assisting the Manager, Case Management & Medical with drafting ministerial briefing notes as required.
• Manages a small case load at the Manager, Case Management & Medical discretion.

What you bring to the role:

• A bachelors degree in social sciences
• Five (5) years of progressively responsible case management experience
• Minimum three (3) years of demonstrated supervisory experience.
• Ability to supervise a diverse complex unit with minimal direct supervision.
• Ability to analyze and make independent decisions, think critically, and be innovative to create/modify strategy or intervention techniques to suit the individual needs of clients.
• Ability To mentor, develop and train staff, inspire service excellence, and ensure achievement of organizational goals
• Ability to interpret Acts and regulations and to find equitable solutions to complex claimant issues

What we offer:

• The opportunity topositively impact the quality of life for workers across the NWT and Nunavut.
• A Northern Living Allowanceof $3,700 for Yellowknife or $22,996 for Iqaluit.
• Relocation assistance.
• For staff in Iqaluit subsidized housing may be provided.
• A superior benefits packageand enrollment in the Public Service Pension Plan.
• Learning and developmentprograms and funding dedicated to your career growth.
• Generous leave entitlementsand a workplace culture that supports a healthy work-life balance.
• A culturally diverseworkforce that embraces change and welcomes your life experience.
• Federal and territorial taxincentives such as the NWT or Nunavut personal tax credits and the NorthernResidents Tax Deductions.

Criminal Record Check:Candidates must be able toprovide a satisfactory criminal record check. Failure to provide a satisfactorycheck may deem you disqualified from the competition.

Indigenous Employment Policy: Candidates must clearly state their eligibility in order to receivepriority consideration under the Indigenous Employment Policy.

Equivalencies:May be considered based ona one-year of directly related experience equivalent to one year of educationor one year of education for one year of experience. However, combinations ofeducation and experience must often be considered on a case-by-case basis. For a full list of equivalencies that will be considered for this role,please contact human resources.

Diversity and Inclusion: The Workers Safety and Compensation Commission is aninclusive workplace. If you have a disability and you require support duringthe hiring process, you are encouraged to identify your needs if you arecontacted for an assignment or interview so that you may be accommodated duringthe hiring process.

Eligibility: Eligibility lists may be created from the competitionto fill future term and indeterminate positions.

The Workers Safety andCompensation Commissions (WSCC) vision is to eliminate workplace diseases andinjuries. Our mission is to promote workplace health and safety while providingno fault insurance to employers and care for injured workers. Our values arerespect, engagement, integrity, openness, cultural safety, excellence, andstewardship in the workplace.