Position: Full-Time Security Guard
Site: Greater Niagara General Hospital, 5546 Portage Rd, Niagara Falls, ON L2E 6X2
Hours: Continental Rotating (0800-2000/2000-0800 hrs)
Payrate: $18.62/hr. to $20.94/hr. "based on levelling system"
Averaging Agreement: Overtime is Averaging Agreement after 88 Hours
Posting Date: July 09, 2025
Internal Posting Closing Date: July 16, 2025
External Posting Closing Date: July 16, 2025

Job Description:

• Patrol Hospital Grounds: Conduct regular rounds of hospital premises, including parking areas, hallways, patient rooms, entrances, and exits, to ensure the safety and security of the site.
• Monitor Surveillance Systems: Operate security cameras and alarm systems, ensuring any suspicious activity is reported immediately to the appropriate authorities.
• Access Control: Monitor and control entry points to the hospital, ensuring that only authorized individuals are allowed access to restricted areas.
• Respond to Emergencies: Act quickly in emergency situations, such as medical emergencies, fire alarms, or security threats. Assist hospital staff as needed during crises and evacuations.
• Provide Customer Service: Greet and assist visitors, patients, and hospital staff. Provide directions and ensure that guests adhere to hospital policies and procedures.
• Conflict Resolution: De-escalate tense situations, resolve conflicts, and ensure that all interactions are handled calmly and professionally.
• Report Writing: Document daily activities, incidents, or accidents accurately. Complete reports on incidents, breaches, and security concerns.
• Collaboration with Hospital Staff: Work closely with hospital staff and local law enforcement to provide a coordinated security effort and ensure the safety of all parties involved.
• Enforce Hospital Policies: Ensure that hospital policies, including visitor and patient protocols, are followed. Address any violations in a manner that upholds hospital safety standards

Requirements:

• A Valid Ontario Security Guard License & Fist AID CPR C certificate
• Proficient in English (both oral and written)
• Degree in Police Foundations, Protection Security and Investigations, Criminology, or Border Services will be an asset
• Minimum 1 year experience of Security Experience in Healthcare Security
• Immunization Record (measles, mumps, rubella, varicella, double Covid Vaccination, and TB skin tests 1 and 2)
• Valid First Aid and CPR Level C Certification
• Legally authorized to work in Canada
• Must be able to provide certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB)

Why choose Paladin?

• Opportunities for training and professional development.
• Competitive salary and benefits package.
• Free Uniforms
• Security license reimbursement
• Dry cleaning & hemming/tailoring allowance
• Paid vacation & sick days
• Additional perks