DEPARTMENT: Patient Safety
BARGAINING UNIT: Management and Non-Bargaining
JOB TYPE: Permanent full-time
SCHEDULE: Day, 8 and 12-hour shifts. Work schedule may be changed to meet operational needs.
LANGUAGE REQUIREMENTS: Bilingual essential
NOTE : Applicants must attach a resume to their application.
JOB SUMMARY
As part of Vitalité Health Network's Patient Safety Department, the incumbent is responsible for coordinating and promoting patient safety activities. They work closely with all levels of the organization to promote a coordinated and continuous approach to patient safety activities, with the aim of reducing Vitalité Health Network's exposure to risks that may adversely affect the safety of patients and visitors. In particular, this person is responsible for coordinating the follow-up of reported incidents and providing support to managers in their follow-up work, as well as in the analysis of factors that may impact patient or visitor safety. They also coordinate follow-up of claims and act as a liaison between the organization and the insurer for all contentious cases related to incidents. The incumbent acts as a consultant in special situations to reduce risks to patient or visitor safety, in addition to performing all other duties assigned to this position.
REQUIREMENTS
- Bachelor's degree in a health care discipline or any other combination of education and experience deemed relevant and equivalent may be considered;
- Have specific training in patient safety management or quality improvement or be willing to take such training within two years of taking up the position (not required for a temporary position);
- Five years' experience working in a hospital environment;
- Management experience considered an asset;
- Legal or legislative knowledge considered an asset;
- Ability to manage several projects simultaneously and meet deadlines;
- Strategic and results-oriented mindset;
- Problem-solving initiative and creativity;
- Attention to detail and commitment to quality;
- Excellent organizational and time management skills;
- Ability to adapt to a dynamic environment with frequent and sometimes unexpected changes;
- Good analytical and problem-solving skills;
- Judgment, tact and discretion;
- Excellent oral and written communication skills, collaboration abilities and capacity to support change management;
- Proficiency in IT tools such as Outlook, Word, Excel, Teams, Meditech, iReport, etc.;
- Good written and spoken knowledge of French and English;
- Ability to work independently and as part of a team;
- Physical ability to perform the assigned work;
- Good work history (performance and attendance);
- Adherence to professional ethical principles, the Network's management philosophy, and organizational values;
- Compliance with the rules of confidentiality set by Vitalité Health Network.
NOTE:
- The successful candidate will be required to travel throughout the Network's territory and the province.
- The above requirements may be verified through oral, written or practical tests during the selection process.
- Should there be no fully qualified applicants, this position will not necessarily be reposted. If you wish to be considered for this position and meet most of the requirements, you are encouraged to apply at this time.
- The employer reserves the right to shorten or extend temporary assignments for operational reasons.
- We thank all applicants. However, only those selected will be contacted.