NEW BRUNSWICK HOUSING CORPORATION

ADMINISTRATIVE ASSISTANT

OPEN COMPETITION

ADMINISTRATIVE SERVICES LEVEL 3

FLEXIBLE WORK LOCATION

Housing New Brunswick is seeking individuals to join The Tenant and Landlord Relations Office as an Administrative Assistant.

As a member of The Tenant and Landlord Relations Office, the successful candidate will be responsible for providing support to The Tenant and Landlord Relations Office Program in the administration of the Residential Tenancies Act.

The successful candidate will be responsible for:

• Respond to requests and inquiries, resolve customer issues by phone and email
• Maintain and update rental files and databases
• Return security deposit payments to tenants and landlords
• Data entry of various applications and paper forms
• Collecting security deposit payments, verifying, and balancing transaction reports
• Educate the public about TLRO services
• Reviews, prepares, tracks, copies and files documents and correspondence
• Processing of submitted forms while respecting internal targets

ESSENTIAL QUALIFICATIONS: Graduation from High School supplemented by a one-year related post-secondary diploma plus a minimum of three years of related experience. An equivalent combination of education, training and experience may be considered.

Written and spoken competence in English AND French is required. Please state your language capability.

Applicants must clearly demonstrate the essential qualifications to be given further consideration. Please state your language capability on your application and ensure that preferred language for assessment is clearly identified.

ASSET QUALIFICATIONS: Preference may be given to candidates that demonstrate they have training or experience in one or more of the following areas:

• Experience working with Microsoft Access
• Experience interpreting legislative acts
• Experience in Customer Service
• Experience working in a database
• Experience in Conflict Resolution

Subject to the response to this competition, candidates may be required to demonstrate on their application one or more of the asset qualifications in addition to the essential qualifications to be given further consideration.

OPERATIONAL REQUIREMENTS:

• This position requires some travelling within the province.
• This position may require flexibility in working hours, with occasional weekday evening or weekend work.
• Candidates will be required to undergo Criminal History Clearance prior to appointment.

BEHAVIOURAL COMPETENCIES: The successful candidate will possess the following behavioral competencies:

• Results Orientation
• Concern for Order
• Client Service Orientation
• Conflict Resolution
• Critical Thinking Skills
• Effective Interactive Communication
• Integrity
• Self-Confidence
• Teamwork and Cooperation

TECHNICAL COMPTENCIES: The successful candidate will possess the following technical competencies:

• Records and Information Management
• Ability to use Office Technology, Software and Application

Résumés should be in chronological order specifying education and employment in months and years including part-time and full-time employment.

Salary: $42,250 - $51,246 annually

We encourage applicants to apply on-line or by mail by July 10, 2025, indicating competition number R37-2025-26-10.

This competition may be used to fill future vacancies at the same level.

New Brunswick Housing Corporation

Human Resource Services

4th floor, 551 King Street

Fredericton, NB E3B 1E7

Telephone: (506) 462-5096

E-mail: [email protected]

We thank all those who apply however only those selected for further consideration will be contacted.

Candidates registered with the Equal Employment Opportunity Program and veterans, who demonstrate they are among the most qualified, shall be given preference at the time of appointment.

We promote a scent-reduced environment.

We are an Equal Opportunity Employer.

The New Brunswick Public Service: Improving the lives of New Brunswickers every day