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TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Job Details:

• Owns the Canadian Privacy Office program and regulatory compliance management and influences Privacy Compliance input into Canadian products, services, new business activities

• Oversees the Canadian privacy programs and privacy team, and privacy risk management for other areas of specific accountability

• As a subject matter expert, provides trusted, independent, and objective guidance to risk owners, risk partners and Compliance management on identifying and managing privacy risks, supporting business initiatives and the management of privacy related events and complaints

• Review and analyze privacy related matters and issues to identify thematic gaps, emerging trends, perform root cause analysis to gain meaningful insights, advise on appropriate remediation and determine potential issues requiring reporting and escalation

• Providing routine and regular reporting of privacy matters including regulatory non-compliance, emerging trends, and risks; responsible for reporting to key stakeholders, Senior Management and escalating as appropriate

• Develops and maintains sound relationships with business, risk partner and Compliance management to promote strong privacy compliance practices and regular reporting

• Manages the Canadian inventory of privacy policies, standards, guidelines, procedures, and processes, monitoring the privacy regulatory environment to update as required, and provides input as appropriate to similar documents at an enterprise level

• Leads establishing and maintaining external Canadian privacy commitments (including customer and employee facing Privacy Agreements)

• Maintains required risk and reporting tools (e.g., Canadian event related RROSH and BOSS assessments)

• Develops and maintains Canadian specific training and communications including preparation, delivery, maintaining a Canadian Privacy intranet site, contributing to enterprise-wide training and enterprise privacy forums

• Supports independent monitoring and testing

• Manages meeting Canadian Privacy Office RCM accountabilities, including assessing the effectiveness of risk owner controls to meet privacy laws, rules and regulations

• Maintains expert knowledge of relevant privacy laws and related requirements

• Leads Canadian program strategy and contributes to enterprise program strategy

• Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required

• Partner and collaborate with the leads of the other Privacy jurisdictional offices and Data Privacy

• Promote and maintain constructive interaction with Canadian Compliance Units (interaction model)

• Fulfil Global Privacy Policy and other relevant accountabilities (coordinate with other TD areas with roles and responsibilities as appropriate for a Canadian privacy regulatory compliance view)

Job Requirements:

• Expert knowledge of privacy laws, regulations, and practice

• Strong Leadership and People Management experience and skills

• Expert communicator and relationship builder, with ability to work independently, think critically and make decisions

• University degree required: Post Graduate degree preferred (preferably in computer science, engineering, mathematics or related quantitative field)

• Demonstrated thought leadership and technical expertise in data science both through internal and external initiatives, including previous experience overseeing AI systems

• Strong sense of personal ownership for effectively bridge technical and non-technical disciplines and stakeholders, and track record of doing so

• Familiarity with regulations and compliance strategies and risk management; possesses and demonstrates expertise in the advisory, policy, change management, project management and operations

• Highest personal and professional integrity and standards to advance TD's vision and protect the brand

• Strong verbal and written communication skills, including public speaking/presentation skills and well developed listening and negotiation skills at all levels

• People leadership and management experience focused on talent development and coaching to nurture a high performing team

• Advances TD's leadership development, colleague experience & diversity agenda

• Strong relationship building and negotiation skills and the ability to interact with sensitivity and leadership to advance and influence the culture Compliance aims to promote

• Transparent communicator and respected TD representative, both internally and externally

• Demonstrates ability delivering on objectives, focusing on what matters

• Demonstrates strong problem solving & analytical skills, including the ability to comprehend a situation by breaking it down into its components and identifying underlying issues

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you've got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we're here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we're committed to helping you identify opportunities that support your goals.

Training & Onboarding
We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process
We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!

Language Requirement (Quebec only):