Position: | Temporary Full-Time Security Supervisor - Queens University
Site: | Queens University Library -101 Union St
Hours: | Various
Payrate: | $25.00/hour

Overtime Method: | Averaging Agreement (AA) after 88 hours

Internal Posting Date: June 4, 2025
Internal Closing Date: June 11, 2025
External Closing date: July 31, 2025

Job Responsibilities:

• Greet and interact with staff, students, and visitors politely and professionally
• Ensure all staff, visitors, and vendors are following the protocols for Queens University
• Provide assistance as necessary to staff and students
• Assist visitors as necessary with wayfinding as required
• Proactive, consistent patrols of the campus
• Ability to work in a fast-paced environment with maintaining the utmost professionalism
• Strong interpersonal skills, flexible, and customer service orientation
• Remain calm and effectively perform in emergency situations
• Able to understand and follow specific instructions and procedures
• Report writing and note taking
• Surveillance monitoring
• Being alert and observant while being outside, standing or walking for an extended period in all weather conditions
• Maintain communication with fellow security guards, dispatch, clients, and management
• Work independently
• Ensure all site staff adhere to Paladin Security policies and procedures
• Ensure proper documentation is passed onto the Shift Leads/Dispatchers, clients, and Paladin management team
• Document and investigate security incidents and complaints
• Communicates any concerns/issues with reporting supervisor/Client Service Manager
• Be observant and record all discrepancies, deficiencies and safety hazards/concerns noted during patrols and take corrective action
• Be courteous and helpful in enforcing all company policies, procedures, rules and regulations.
• Respond immediately to any emergency and co-ordinate response accordingly based off established procedures.
• Maintain the highest standard of security; be professional in attitude, appearance and application.
• Perform security duties in accordance with established procedures
• Ensure they are being conducted within the limitations of any federal, provincial, and municipal laws.
• Additional duties as required

Job Requirements:

• Ability to work alone and be self-motivated
• Valid Ontario Security License
• Valid First Aid & CPR - Level C (from a WSIB-approved vendor)
• Minimum 1 year of security experience required
• • Experience in commercial security will be preferred
• English fluency (written and oral) required
• Must be able to provide certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB)
• • Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position
• Please be aware: The UoF/MOAB training is not paid as it is a pre-requisite, however Paladin will cover all of the costs of the training with a 6 month commitment to the position/availability
• Attend 4 days of blended (virtual/in-class) pre-deployment training at the Kingston Branch office
• Authorized to legally work in Canada

#IND26