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Director, Information Technology Services – Information Technology & Regulatory Informatics Division

Posted 2 days ago
Job Details:
In-person
$119,472 - $164,274 / year
Full-time
Permanent
Management
Benefits:
Health Insurance
Dental Insurance
Paid Time Off
Flexible Work
Retirement Plans
Life Insurance
Disability Insurance
Employee Assistance Program
Wellness Programs

The Financial and Consumer Services Commission (Commission) is a leader in integrated financial and consumer services regulation. The Commission's mandate is to protect consumers and enhance public confidence in the financial and consumer marketplace through the provision of regulatory and educational services. With offices in both Fredericton and Saint John, it is responsible for the administration and enforcement of provincial legislation regulating mortgage brokers, payday lenders, real estate, securities, insurance, pensions, credit unions, trust and loan companies, cooperatives, unclaimed property, and a wide range of consumer legislation. The Commission is a self funded Crown corporation responsible for the administration and enforcement of financial consumer services legislation.

We offer opportunities for dedicated professionals to play a vital role in carrying out our mandate.

Director, Information Technology Services - Information Technology & Regulatory Informatics Division (Fredericton or Saint John office)

Are you ready to play a pivotal role in advancing technology strategy and operational excellence across a dynamic regulatory organization? Join us in a critical leadership position designed to modernize core systems, strengthen cybersecurity, and ensure the delivery of efficient, business-aligned IT services. As Director of IT, reporting to the CIO, you'll oversee the organization's technology infrastructure-including cloud operations, enterprise applications, deskside support, and information management. You'll lead cross-functional teams, drive digital transformation initiatives, and align IT capabilities with evolving regulatory and organizational priorities. This is your opportunity to shape the future of IT in a high-impact role that supports innovation, resilience, and public trust.

Your Focus

  • Cloud Operations & Architecture

Lead the design and optimization of cloud infrastructure, ensuring high availability and performance.

  • Cybersecurity & Risk Management

Lead and direct cybersecurity operations, including the development of cybersecurity strategies, and ensure compliance with security standards.

  • Application Development & Support

Lead the implementation of DevOps and SaaS solutions, and align technology initiatives with business needs.

  • Deskside & End-User Support

Direct IT service management processes and ensure effective asset and software license management.

  • Leadership, Training & Coaching

Provide strategic and hands-on technical leadership, guide team development, and manage performance in alignment with organizational goals.

  • Information Management & Data Strategy

Oversee and champion information management and analytics initiatives to support enterprise-wide decision-making.

What you bring

  • Bachelor's degree in Computer Science, or equivalent education
  • 10+ years of IT leadership experience, including cloud, cyber security, DevOps, and application development including:
  • A minimum of 2 years' experience with the Azure cloud platform
  • Minimum of 2 years supervisory experience
  • Strong writing abilities as well as excellent verbal and written communication skills
  • A demonstrated ability to systematically break down complex or multidimensional problems or processes
  • Strong communication and interpersonal skills for effective team collaboration and stakeholder engagement
  • Proven ability to lead cross-functional IT teams
  • Excellent problem-solving, analysis and communication

Additional Strengths

  • Bilingualism (French and English) would be considered an asset

The Financial and Consumer Services Commission offers a competitive salary and benefit package as well as excellent opportunities for personal growth and challenge. Salary will be commensurate with experience. If you are interested in being a key part of this team, please forward your résumé and covering letter.

Salary Range: $119,472 to $164,274 (annual compensation)

For more information about this position please visit our website at www.fcnb.ca or call the Human Resources Officer at (506) 643-7790.

Please note that only candidates selected for further evaluation will be contacted.

Company Website: http://www.fcnb.ca

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About Financial and Consumer Services Commission (FCNB)

About Financial and Consumer Services Commission (FCNB)

Shaping the financial and consumer services landscape in New Brunswick

Welcome to the Financial and Consumer Services Commission of New Brunswick.

We are a growing team of over 100 dedicated professionals diligently shaping the financial and consumer services landscape in New Brunswick. Created in 2013, we are a self-funded, independent Crown Corporation. We inform, educate, and protect over 834,000 consumers through regulation and financial education, and we regulate 40,000 industry participants who make their living working with New Brunswickers' money.

As New Brunswick's financial markets authority, we believe in a strong and fair financial marketplace for all. A marketplace where regulated industries understand their responsibilities and contribute to helping New Brunswickers make financial decisions with confidence. A marketplace all New Brunswickers can trust and participate in.

We achieve this through regulation, guidance, and enforcement. We supervise companies and professionals to ensure they meet standards for knowledge, integrity, and business practices, and we act decisively in the face of non-compliance. Simultaneously, we champion awareness, ensuring New Brunswickers understand our regulated sectors, fostering their participation in the financial marketplace with confidence.

With offices in both Saint John and Fredericton, we offer career opportunities in a wide range of fields-from securities, finance, legal, and information technology to human resources, compliance, licensing, policy development, communication, and education.

If you want to align with an organization that upholds the values of excellence, innovation, and inclusivity, and are motivated when you can see the tangible impact your work can have on the financial well-being of New Brunswickers, we'd love to talk to you!

To learn more about the Commission, or to subscribe to our career openings and other financial and consumer updates, please visit www.fcnb.ca

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