Job Title: Customer Service Representative

Location: Burlington, Ontario - Upper Middle Road & Appleby Line

Shifts: Days: 7:00am - 3:30pm Monday - Saturday (every other Saturday shift is mandatory)

Rate of Pay: $21.00/h to start

Job Type: Temporary to Permanent Hire

Our client in Burlington is hiring a Customer Service Representative for their wholesale produce office. Qualified candidates will be available to work alternating Saturdays and have 2+ years of administrative or customer service experience in an office environment.

Responsibilities:

• Answer incoming calls and emails from customers and general public
• Enter and process orders in tracking system and follow up on discrepancies
• Maintain and update customer pricing documents online and in-person
• Accurately process payment for customers via credit card online, in-person, and over the phone
• Support Cash & Carry as required, cashing out customers and taking payments
• Serve as key point of contact for customer inquiries via phone, email, or in-person
• Perform daily filing of customer invoices and assist with various administrative tasks and support the team as needed

Qualifications:

• Minimum 2 years of experience in similar customer service or admin role
• Comfortable speaking on the phone with customers
• Strong customer service skills while speaking with customers
• Strong computer skills (Excel, Word, and Outlook)
• Ability to multi-task in a fast-paced environment
• Available for over-time if necessary

We are looking to begin onboarding and training immediately. Please apply online today! #Admin