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System Performance Specialist

Newfoundland and Labrador
Posted 10 days ago
Job Details:
In-person
$42.05 - $54.66 / hour
Full-time
Permanent
Management
Benefits:
Bonuses & Incentives

Zone: Provincial Posting
Location: TBD - To Be Determined
System Performance Specialist
PCZ Strategic Planning
Permanent Full-time
45486POS

Hours: 70 biweekly (8 hours; Days)

Salary: HL22 (CAD42.05 - CAD54.66 per hour)

Competition Number: VAC0011701

Posted Date: 2025-05-28

Closing Date: Open until filled.

Reporting to the Provincial Manager of Performance and Accountability, within the Quality and Learning System Portfolio, the Health System Performance Project Specialist will support transformative priorities of Newfoundland and Labrador Health Services (NL Health Services); priorities that are multi-faceted in nature in meeting its mandate.

The successful candidate will play an essential role in NL Health Services? Learning Health and Social System (LHSS); a system in which science, education, informatics, incentives, and culture are aligned for continuous improvement, innovation, and equity. With a broad range of experience and skillset in project management, coordination and implementation science, the successful candidate will support NL Health?s pathway to a LHSS by encouraging the use of best practice in decision-making, embedding knowledge mobilization strategies, and partnering with our patients and families.

The System Performance Project Specialist is strategically positioned within the Performance and Accountability Team, and will collaborate with many internal and external stakeholders to support the fulfillment of this role, inclusive of system leaders, health care professionals, Newfoundland and Labrador Government and Memorial University of Newfoundland and Labrador.

Key Responsibilities:
? Planning and Execution: Utilize engagement strategies to execute planning requirements (goal/objective setting, enabler identification, stakeholder consultation, environmental/jurisdictional scanning, work plans). Prepare timely, accurate, and comprehensive briefing notes, project updates, promotional materials, and other executive documentation.
? Relationship Building and Stakeholder Engagement: Build and steward relationships to increase trust, engagement, and participation in achieving NL Health Services? mandate. Collaborate with internal and external stakeholders, including system leaders, healthcare professionals, the Newfoundland and Labrador Government, and Memorial University of Newfoundland and Labrador.
? Performance and Accountability: Identify and support performance and accountability requirements, including performance indicators, benchmarking, performance monitoring systems, data visualization, and harmonization. Recommend solutions by critically evaluating information gathered from multiple sources.
? System Development and Change Management: Enable the development of a Learning Health and Social System (LHSS) and drive meaningful change through adoption and scaling. Foster a culture of co-design and understanding of learning cycles.
? Mentorship and Coaching: Mentor and coach other leaders throughout NL Health Services.

Required Qualifications:
? Education: Baccalaureate degree in a health discipline/health science or related field (or equivalent).
? Experience: Education/training in planning and performance, change management, and knowledge translation/implementation.

Required Skills:
? Comprehensive understanding of the healthcare system.
? Experience working collaboratively within cross-functional teams and with external partners.
? Strong evidence-based decision-making, analytical, and problem-solving skills.
? Ability to gather, analyze, and synthesize qualitative and quantitative information.
? Experience in facilitation and coordination.
? Excellent interpersonal, verbal, and written communication skills.
? Proficiency in developing reports, presentations, and briefing documents.
? Computer skills with knowledge of data sources, methodologies, and healthcare electronic systems.
? Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
? Ability to function in a fast-paced and changing environment, managing competing priorities.
? Demonstrated alignment with NLHS values: Innovation, Compassion, Accountability, Respect, Excellence (ICARE).

Preferred Qualifications:
? Graduate degree.
? Quality Improvement training (e.g., LEAN).

Other Requirements:
? Ability to travel around the Province.
? Satisfactory record of work performance and attendance.
? Satisfactory certificate of conduct from the RCMP or local police authority.

Competition Number: VAC0011701
Company Website: https://NLHealthServices.ca/

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About NL Health Services

About NL Health Services

If you come from away, you’ll discover just how special Newfoundland and Labrador is. If you're a local, you already know this. It’s our people. It’s our culture. It’s our stories (and oh do we love our stories).

If you’re looking to grow your health career in a place with adventure around each corner and a strong sense of community, then let’s put on the kettle and have a chat. Newfoundland and Labrador (NL) Health Services might just be the perfect fit for you.

Why join NL Health Services?

There are many reasons. You will put your skills to great use in a unique and remarkable part of the world, be part of interdisciplinary and talented health-care teams and have access to state-of-the-art equipment and modern facilities.

  • We also offer incentives for local talent, those looking to return home and those new to our province.
  • Competitive remuneration and attractive benefits package.
  • Generous vacation packages and paid time off.
  • Full-time and part-time pension plans options.
  • Health insurance, dental and long-term disability plans.
  • Financial incentives and relocation support.
  • Student placements and clinical residencies.
  • Remote work options available.
  • Fast pathways to nursing for out-of-province applicants.

With a rich and unique culture, and tremendous natural beauty, Newfoundland and Labrador is an ideal place to call home, with a growing diverse population and among the safest places in the world to live.

About NL Health Services

At NL Health Services, we are responsible for delivering health and community services to more than 510,550 people living in Newfoundland and Labrador. Our team consists of more than 22,000 dedicated health workers who are committed to providing the best care in communities across the province, in five geographical areas.

The provincial health authority was created in April 2023, following recommendations from Health Accord NL, and brings together five former separate health entities. Our goal is to improve the health of the people of Newfoundland and Labrador and to create a more integrated, accessible, technologically enhanced, equitable and sustainable health system.

We know that it is the people – employees, physicians and volunteers – that together make NL Health Services a great place to work. We believe that every person carries valuable knowledge, experience and perspective, and it is in this diversity that we find strength. At NL Health Services, we embrace the distinct and complementary characteristics of all our members as we seek to eliminate health disparities by providing fair, equitable and quality health care to all patients, residents and clients.

If your passion is to provide extraordinary health care to the residents of the communities of Newfoundland and Labrador, we want to hear from you.

Come, work with us, and be extraordinary every day!

For more information, please visit: https://nlhealthservices.ca/.

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