Req Id: 424194
At Bell, we do more than build world-class networks, develop innovative services and create original multiplatform media content – we advance how Canadians connect with each other and the world.
If you're ready to bring game-changing ideas to life and join a community that values, professional growth and employee wellness, we want you on the Bell team.
The Bell Mobility team offers the best and latest mobile devices, wireless services and Internet of Things solutions to consumer and business customers, with the top speeds, coverage and reliability on Canada's Best National Network. We love to innovate, embrace big challenges, and live for the newest technology
The Pricing Execution team works in partnership with the Pricing Strategy team to deliver price plans and promotional offers that drive sales and revenue targets in a fast paced, highly competitive marketplace. This position provides an excellent opportunity to work in a high profile, dynamic and challenging environment with opportunities to develop and manage pricing solutions for Bell Mobility and Virgin brands.
Reporting to the Senior Manager – Pricing Execution, the Pricing Specialist will act as a liaison between the wireless service pricing team and the Client Care and Sales Channel teams. In this role, the specialist will investigate escalations that come to the pricing team to determine root causes of issues and direct to the appropriate team for resolution. The specialist will also work with the pricing teams to help implement new processes and solutions to improve the efficiency of the build process and resolution of outstanding issues in a timely manner.
Key Responsibilities- Attending daily and weekly calls with Client Care and Sales Channels to review escalations to pricing
- Investigating issues to determine root cause and refer to appropriate pricing teams for resolution
- Identifying trends and learnings that can be shared with the greater execution teams for immediate action or for future system development
- Managing various short-term projects throughout the year intended to improve the client experience
- Ongoing management of the Pricing Resolution portfolio ensuring our Care teams have access to the pricing tools required to resolve client escalations.
- Extracting and analyzing data
- University degree with a Business, Marketing, or Mathematics and/or related discipline
- Proven ability to manage multiple projects/initiatives at the same time
- Excellent investigative skills
- Strong communications skills, both written and verbal
- Advanced skills in Excel and PowerPoint
- Good knowledge of the evolving competitive telecom environment
- Adaptable to changing priorities in a dynamic environment
- Strong organizational and time management skills
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Adequate knowledge of French is required for positions in Quebec.
Additional Information:
Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Ontario : Mississauga || Canada : Ontario : Toronto
Work Arrangement: Hybrid
Application Deadline: 05/31/2025
For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.
Please apply directly online to be considered for this role. Applications through email will not be accepted.
At Bell, we don't just accept difference - we celebrate it. We're committed to fostering an inclusive, equitable, and accessible workplace where every team member feels valued, respected, and supported, and has the opportunity to reach their full potential. We welcome and encourage applications from people with disabilities.
Accommodations are available on request for candidates taking part in all aspects of the selection process. For a confidential inquiry, simply email your recruiter directly or [email protected] to make arrangements. If you have questions regarding accessible employment at Bell please email our Diversity & Inclusion Team at [email protected].
Created: Canada, ON, Mississauga
Bell, one of Canada's Top 100 Employers.