At EY, you'll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we're counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.

The Supervising Associate plays a pivotal role in leading the strategic planning, delivery, and compliance of Tax Learning. They are expected to be involved with cross-service-line learning and other key learning initiatives as they arise. This role promotes overall synergies with the firm's learning strategies. By managing a diverse array of learning operations functions—including vendor management, and stakeholder experience management—the Supervising Associate ensures seamless integration and execution of learning programs. This role requires a dynamic lead who can balance autonomy with collaboration, driving the firm's learning initiatives forward and ensuring they are executed with precision and excellence.

In this role, the Supervising Associate collaborates closely with the Learning Manager (LM) and Learning Leader (LL) to conduct needs assessments to identify learning requirements, lead the design and execution of learning events. The ideal candidate will possess robust program management skills and extensive experience in overseeing learning operations, enabling them to work independently while adopting a consultative approach to meet business needs effectively with the right team members.

Your key responsibilities

• Work closely with key stakeholders in select competency groups to identify learning requirements and develop innovative solutions for emerging needs.
• Responsible for the end-to-end planning, and deployment of complex, multi-day onsite, offsite or virtual learning programs, as well as networking and social events related to those programs.
• Provide guidance and support to team members, as a counselor to help them navigate their career development and learning paths.
• Responsible for the delivery of high-profile virtual and in-person business-sponsored sessions (one-time-offerings) to ensure best practices are being adhered to and continuing education credits are awarded efficiently.
• Lead and create engaging learning materials (e.g., strategic presentations, event registration sites, SharePoint site, etc.
• Lead Train-the-Trainer and Facilitator Preparation meetings as required
• Organize and participate in post-session debriefs with facilitators and stakeholders with a focus on continuous improvement
• Lead and monitor the compliance requirements and reporting in the ISQM process for Tax Learning

Skills and attributes for success

• Strong project management and prioritization skills, able to coordinate multiple projects/initiatives simultaneously and meet demanding timeframes
• Must have proven track record of successfully juggling competing priorities, multiple projects, and senior stakeholders with varying perspectives
• Ability to work in a fast-paced environment, with a strong attention to detail and organizational skills.
• Strong vendor and facilitator management skills, working closely with providers of technical learning
• Proven ability to collaborate with geographically dispersed team members, indirect team members, client serving personnel across levels, and support staff
• Strong written and verbal communication skills and ability to work effectively with multiple groups across learning and the business
• Demonstrated ability and confidence working with technology and learning new software
• Strong coaching, consulting and facilitation skills
• Ability to support and lead change
• Ability to handle sensitive information in a confidential manner
• Proven ability to cultivate and maintain stakeholder relationships

To qualify for the role, you must have

• 3+ years of experience in a project or program management role
• Experience working with a LMS (preferably SuccessFactors) is a plus
• Proven experience in using Power BI and Microsoft Excel for data analysis, including pivot tables and VLOOKUP
• Expertise in Microsoft PowerPoint to create compelling presentations that convey complex information in a clear, engaging manner.
• Proficient in Zoom, MS Teams, Office 365 and SharePoint
• This role involves interaction with internal and external clients and professionals nationally and globally. Professional competency in the English language is therefore a requirement of this role. Bilingualism in both French and English is considered an asset.

What we offer

At EY, our Total Rewards package supports our commitment to creating a leading people culture - built on high-performance teaming - where everyone can achieve their potential and contribute to building a better working world for our people, our clients and our communities. It's one of the many reasons we repeatedly win awards for being a great place to work.

We offer a competitive compensation package where you'll be rewarded based on your performance and recognized for the value you bring to our business. In addition, our Total Rewards package allows you to decide which benefits are right for you and which ones help you create a solid foundation for your future. Our Total Rewards package includes a discretionary bonus program, a comprehensive medical, prescription drug and dental coverage, a defined contribution pension plan, a great vacation policy plus firm paid days that allow you to enjoy longer long weekends throughout the year, statutory holidays and paid personal days (based on province of residence), and a range of exciting programs and benefits designed to support your physical, financial and social well-being. Plus, we offer:

• Support, coaching and feedback from some of the most engaging colleagues around
• Opportunities to develop new skills and progress your career
• The freedom and flexibility to handle your role in a way that's right for you

The salary range for this job in British Columbia is $ $75,600 to $ $113,400. Individual salaries within this range are determined through a wide variety of factors including but not limited to education, experience, knowledge, skills and work location city.

Diversity and Inclusion at EY

Diversity and inclusiveness are at the heart of who we are and how we work. We're committed to fostering an environment where differences are valued, policies and practices are equitable, and our people feel a sense of belonging. We embrace diversity and are committed to combating systemic racism, advancing gender equity and women in leadership, advocating for the 2SLGBTQIA+ community, promoting our neuroinclusion and accessibility initiatives, and are dedicated to amplifying the voices of Indigenous peoples (First Nations, Inuit, and Métis) nationally as we strive towards reconciliation. Our diverse experiences, abilities, backgrounds, and perspectives make our people unique and help guide us. Because when people feel free to be their authentic selves at work, they bring their best and are empowered to build a better working world.

EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

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