Job Description
The Manager, Community & Corporate Engagement is an integral member of the Philanthropy Team, building philanthropic relationships and managing a portfolio of corporate sponsors, donors, and prospects, and providing professional volunteer management for fundraising volunteers. The Manager, Community & Corporate Engagement will have responsibility for the Foundation's community engagement functions, including, volunteer engagement, and community mobilization that lead to helping the Foundation achieve its fundraising goals. This position requires leadership in community engagement, corporate relations, strong public speaking and writing skills, and the ability to manage.
Duties and responsibilities
Community Engagement:
- Manages the creation of an annual plan for community engagement, including raising awareness about the organization and development of engagement pathways for donors and volunteers.
- Establishes policies, procedures and practices which guide and promote the recruitment and effective training, orientation and utilization of volunteers and community fundraisers, along with strategies and tactics to deliberately move them from volunteer to donor status.
- Provides strategic direction and supervision of Chalmers Foundation annual special events setting goals for each event, and evaluating their effectiveness. Makes creative use of these events to attract and engage current and new volunteers and donors.
- Promotes annual fund giving by volunteers and other community groups.
- Manages and tracks volunteer and community engagement through the use of Raiser's Edge database program.
- In coordination with Manager, Communications, plans the development of marketing collateral materials to support the organization's ability to raise funds.
- In coordination with Manager, Communications, plans the social media strategy for events, to ensure its effectiveness and ensure the adoption of relevant social media techniques into the Foundation's culture and into all of its promotional products and services.
- Monitors the financial aspects of community relations to ensure that expenses are in line with the budget.
Corporate Engagement:
- Drive identification and acquisition of fundraising revenue from new and existing corporate sources. Cultivate, steward and manage a portfolio of corporate donors & volunteer relationships.
- Manage a portfolio of corporate donors and prospects and conduct 10 to 15 prospect visits per month.
- Accountable to achieve revenue targets and to engage in face-to-face meetings with corporate prospects and donors.
- Proactively identify new corporate prospects and volunteers; develop and execute cultivation strategies to engage these relationships.
- Develop and execute strategic corporate donor cultivation plans and effective solicitation strategies including grant writing.
- Oversee and execute effective stewardship strategies to strengthen corporate donor relationships; ensure gifts are processed appropriately, thank you calls, letters are executed promptly, and stewardship reports/letters are issued on a timely basis.
- Prepare corporate donor correspondence: thank you letters, stewardship updates, proposals, gift agreements etc.
- Performs other duties as assigned
Working Environment:
Ability to move around. Typical office environment, as well as attendance at off-site locations to oversee annual special events, public relations, and communication events, and attend meetings on behalf of the Foundation.
Foundation Meetings, annual campaigns, and special events will require time outside of regular workweek, which can be adjusted to accommodate the additional hours.
Ability and willingness to travel periodically.
Qualifications
Education:
Be a graduate of a college or university program, or equivalent experience.
Experience:
- 3-5 years' experience fundraising experience, preferably in a hospital or healthcare environment
- Demonstrated tact, diplomacy and creativity and problem-solving capabilities.
- Ability to use sound judgment and always maintain discretion and confidentiality.
- Strong interpersonal, organizational, and analytical skills.
- Excellent administrative skills including solid working experience using relevant technology such as Microsoft Word, Excel, PowerPoint, Outlook, Raiser's Edge.
- Ability to manage multiple priorities from different sources enhanced by problem solving capabilities.
- Strong customer service-oriented approach complemented by excellent organizational and time management abilities.
- A valid driver's license and access to a vehicle is required.
- Experience in the healthcare industry a plus.
Knowledge, skills and abilities:
- Demonstrated leadership and communication skills (oral and written), strong interpersonal skills.
- Demonstrated success in fundraising including managing and forging relationships with volunteers and donors.
- Ability to understand the needs and interests of leadership and donors to develop relationships between them and the Foundation.
- Demonstrated experience with Raiser's Edge database for updating/accessing information.
- Excellent interpersonal skills and a demonstrated record of completing assignments.
- Demonstrated critical thinking, conflict resolution, and planning / prioritizing
- Initiative, sound judgment, and decision-making skills
- Ability to work both as a team and independently.
- Physical capacity to carry out the work assigned.
- Successful candidates must be accountable for creating a culture of collaboration, working as a team, communicating effectively and responding to client needs
- Ability to work collaboratively and communicate effectively with a variety of health care providers, including nurses, physicians, managers and staff from other disciplines.
- Excellent analytical skills with demonstrated ability to provide detailed reports and analysis as required.
- Proficiency with Microsoft software programs
- Compliance with the Chalmers Foundation's management philosophy and organizational values
- Compliance with Chalmers Foundation's confidentiality policy
- Ability to attend work on a regular basis
- Ability to perform the duties of the position
- Good work record
- Detail orientated self-starter and highly self-motivated
- Ability to carry out daily functions independently with minimal supervision
- Strong organizational and time management skills
- Ability to work well under pressure and in a team environment, working collaboratively with and in support of Foundation staff and volunteers
- Experience working with nonprofit organizations an asset
- Written and spoken competence in English is required
- Knowledge of French language is considered an asset