Req Id: 423509

At Bell, our purpose is to advance how Canadians connect with each other and the world. We achieve this by providing consumers and businesses with the best network technologies in the world, innovative digital solutions and seamless customer experiences. It's all developed and delivered by the members of #TeamBell and we're always on the lookout for people with great skills and experiences.

We value diversity and provide a supportive, inclusive community where all team members can succeed. And through our commitment to environmental, social and governance initiatives, you will feel good about the greater impact you will have – making every day better for people as they connect, work, learn and play.

Join us. You belong at Bell.

Be at the forefront of shaping the best digital connections and next-generation technology in Canada. You'll join the largest, award-winning, high-tech team in our country, working with the brightest minds across many industries.

Bring your ideas and skills as we grow cutting-edge fibre and 5G networks, develop advanced products and services to run on these networks and then enable the delivery of content from our top media properties and services – ensuring that our customers can stay entertained and connected anytime, anywhere.

We are seeking a highly motivated and experienced Scrum Master to join our dynamic team. The Scrum Master will be responsible for guiding and coaching one or more Agile teams, ensuring the team adheres to Scrum principles and practices. This role requires a deep understanding of Agile methodologies, excellent communication and facilitation skills, and a passion for continuous improvement. The Scrum Master will work closely with the Product Owner, Development Team, and stakeholders to facilitate the Scrum process, remove impediments, and foster a collaborative and productive environment.

• Facilitation: Lead and facilitate Scrum ceremonies, including Sprint Planning, Daily Scrums, Sprint Reviews, and Sprint Retrospectives. Ensure these events are effective, time-boxed, and focused on delivering value.
• Coaching: Coach the Development Team, Product Owner, and the organization on Agile and Scrum principles, values, and practices. Help the team understand and embrace Agile methodologies.
• Servant Leadership: Serve the team by removing impediments, protecting them from distractions, and fostering a self-organizing and high-performing environment.
• Impediment Removal: Proactively identify and remove impediments that hinder the team's progress. Escalate issues when necessary and work collaboratively to find solutions.
• Process Improvement: Facilitate continuous improvement within the team and the organization. Help the team identify and implement process improvements through retrospectives and other feedback mechanisms.
• Collaboration: Work closely with the Product Owner to ensure the Product Backlog is well-maintained, prioritized, and understood by the team. Collaborate with stakeholders to ensure alignment and transparency.
• Tracking and Reporting: Track team progress, velocity, and other relevant metrics. Provide regular reports to stakeholders on team performance and project status.
• Communication: Facilitate clear and open communication within the team and with external stakeholders. Ensure everyone understands the project goals, progress, and any challenges.
• Training and Mentoring: Provide training and mentoring to team members on Agile and Scrum practices. Help team members develop their skills and knowledge.
• Risk Management: Identify and mitigate risks that could impact the team's ability to deliver value.

• Experience: Proven experience as a Scrum Master, with a minimum of 5 years of experience working with Agile teams.
• Certifications: Scrum Master certification (e.g., CSM, PSM I) is required.
• Knowledge: In-depth knowledge of Agile principles, Scrum practices, and other Agile methodologies (e.g., Kanban).
• Excellent facilitation, coaching, and mentoring skills.
• Strong communication, interpersonal, and conflict resolution skills.
• Ability to work effectively with cross-functional teams.
• Strong analytical and problem-solving skills.
• Ability to adapt to changing priorities and work in a fast-paced environment.
• Education: Bachelor's degree in computer science, information technology, or a related field is preferred.
  

• 3+ years AI and/or telecommunications experience is preferred
• Highly organized, detail-oriented, ability to manage multitask in a fast-paced environment
• Experience using JIra
• French verbal and written fluency is an asset.

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Adequate knowledge of French is required for positions in Quebec.

Additional Information:

Position Type: Management
Job Status: Regular - Full Time
Job Location: Canada : Ontario : Don Mills || Canada : Ontario : Mississauga || Canada : Ontario : Toronto
Work Arrangement: Hybrid
Application Deadline: 05/30/2025

For work arrangements that are 'Hybrid', successful candidates must be based in Canada and report to a set Bell office for a minimum of 3 days a week. Recognizing the importance of work-life balance, Bell offers flexibility in work hours based on the business needs.

Please apply directly online to be considered for this role. Applications through email will not be accepted.

We know that caring for our team members is at the heart of a healthy, positive and thriving workplace. As part of our team, you'll enjoy a comprehensive compensation package that includes a competitive salary and a wide range of benefits to support the well-being of you and your family. As soon as you join us, you'll be eligible for medical, dental, vision and mental health benefits that you can tailor to your specific needs. Plus, as a Bell team member, you'll enjoy a 35% discount on our services and access exclusive offers from our partners.

At Bell, we are proud of our focus on fostering an inclusive and accessible workplace where all team members feel valued, respected, supported, and that they belong.

We also want to make sure that everyone has an equal opportunity to join our team. We encourage individuals who may require accommodations during the hiring process to let us know. For a confidential inquiry, email your recruiter or [email protected] to make arrangements. If you have questions or feedback regarding accessibility at Bell, we invite you to complete the Accessibility feedback form or visit our Accessibility page for other ways to contact us.

Artificial intelligence may be used to assess parts of your application. Please review our privacy policy (see Phenom for details) to learn more about how we collect, use, and disclose your personal information.

Created: Canada, ON, Don Mills