Job Title or Location
RECENT SEARCHES

Security Console Operator - Full-Time - Ciena Corporation

In-person
$21.50 / hour
Full-time
Entry Level
Posted 11 days ago
Position: Full-Time Console OperatorSite: Ciena Corporation (5050 Innovation Dr) Hours: Sunday to Thursday 2300-0700Pay Rate: $21.50/hour
Posting Date: September 24, 2024
Closing Date: October 31, 2024
Why choose Paladin?
  • Opportunities for advancement and growth
  • Unionized benefits (including Education Allowance & Pension Plan)
  • Free Uniforms
  • Security license reimbursement
  • Dry cleaning & hemming/tailoring allowance
  • Paid vacation & sick days
  • Additional perks!

Job Responsibilities
  • Dispatching alarm and occurrence responses
  • Coordinating scheduling changes, book-offs, etc.
  • Documenting all information into comprehensive reports
  • Escalating situations to stakeholders as required
  • Ensures necessary procedures are followed in the event of emergencies such as bomb threats, fires, and break and enters etc.
  • Liaise with local emergency services and client personnel
  • Provides briefings to management, supervisors and staff as required
  • Patrolling
  • Other duties as assigned
Job Requirements:
  • Experience in Control room with CCTV & Access Card System
  • Valid Security License for the province of Ontario
  • Valid (WSIB Approved) First Aid Certificate Level C
  • Must be able to provide certifications in Use of Force (UoF) and Management of Aggressive Behaviour (MOAB)
    • Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position
    • Please be aware: The UoF/MOAB training is not paid as it is a pre-requisite, however Paladin will cover all of the costs of the training with a 6 month commitment to the position/availability
Skills/Knowledge/Abilities of the job:
  • Functional ability with the Windows operating system and Windows Office software such as Excel and Word
  • Ability to multitask and prioritize tasks
  • Familiarity with Tracktik is considered an asset
  • Superior customer service and professionalism
  • Above average English communication skills, both verbal and written; French is considered a strong asset
  • Ability to function independently and multi-task effectively in a dynamic environment
  • Previous Operations Centre experience would be considered an asset
Work With Us

Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team! The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! If you think you have what it takes to join our team, we want to meet you!

Paladin Security has a diverse workforce. We believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. If you require an accommodation during the interview process, please let us know and we will work with you to meet your needs.We thank all applicants for their interest; however, only those applicants that are short-listed will be contacted for an interview.

Competition Number: 741551
Company Website: https://paladinsecurity.com

Share This Job:

About Paladin Security

About Paladin Security

Paladin Security was established in 1976 as a provider of basic security guard services. Over its 40 years of operation, Paladin has grown into the largest privately-owned, full service security in Canada. With 26 offices from coast to coast, Paladin integrates trained security professionals with state-of-the-art technology and specialty services.


The Paladin Difference lies in our depth of knowledge. It's evident in our stringent personnel selection process and our industry- leading training programs. We don't just hire employees, we hire ambitious, service-oriented people who understand the augment of our culture, and have a desire to be the best.


By investing in our people, processes and equipment, we have developed the most responsive customer service programs in the industry. We are proudly one of Canada's Best Managed Companies, Gold Standard, and we hold ourselves to the highest standard of constant and never-ending improvement.

Visit Employer Showcase